Case Date:

9/4/2022

For the past week, our tap water has a bad odor and it tastes bad. It has a moldy smell and taste. It’s hard to even brush your teeth with it. Our neighborhood has had a lot of utility work done over the past month or two. There’s been a lot of digging for cables throughout the neighborhood. Could this have inadvertently hit a water line?? Something has changed with our water quality. We would like to have the quality of our water tested please. Thank you, Cindy Cummings

Case Date:

9/2/2022

Help! For days now water literally smells and tastes like dirt. Must be really bad - pets will NOT drink either. Solutions? We’re clearly not alone. Are you going to supply bottled water since you think you deserved more money to run your operation??? For dirt???

Case Date:

9/1/2022

The water at my home and in this area smells and tastes bad. It tastes like soap. Is there an issue with the water quality in Bloomington?

Case Date:

9/1/2022

Our tap water has smelled and tasted like a pond for over a week. We’ve asked friends and it’s hit or miss who is having water problems but it’s all over the city.

Case Date:

9/1/2022

The water is so terrible tasting and smelling that my family cannot drink it! We were forced to buy water. How long will this last? The foul smell and taste happens nearly every year. With CBU being the only source of potable water in Bloomington, there is no alternative! We are having to spend our limited resources to get drinkable water. We should at least get a decrease in water charges if CBU is unable to correct the issue permanently.

Case Date:

9/1/2022

Our water tastes absolutely horrible and nothing makes it better. Brita filters are brand new, we added fruit as you suggested, and it’s becoming an issue for my family. We drink tap water daily and it’s our main source of hydration. The cost of buying water is atrocious but we have 2 boys who drink water all day. How is the city going to help us with this issue?

Case Date:

9/1/2022

The water smells and taste horrible. Honestly smells like you are at the lake. It actually made me gag this morning and several hours after showering in it I keep getting whiff's of lake. Really hoping my co workers can't smell lake water on me.

Case Date:

9/1/2022

I understand there is algae overgrowth at the lake but the water has quickly become unconsumable this week. The smell alone is awful coming out of the tap, but our family cannot even drink it with the taste. There needs to be a better solution long-term to prevent this from happening. We are paying for water we cannot use.

Case Date:

9/1/2022

The odor and taste of our water renders it undrinkable at the moment. It tastes like mildew. I recognize this is likely from the algae bloom but my goodness there should be something you can do about this. It’s gross. …and didn’t you increase our water rates?

Case Date:

9/1/2022

Since about August 27 or 28, the tap water has tasted bad, and also smells different. It tastes like dirt, and it smells like dirt. I have been boiling my water for drinking water, and yesterday started buying bottled water. The same problem was found at the restaurant Southern Stone yesterday, August 31, and when I asked for some bottled water the waitress said she's heard that a lot lately about the tap water.