closed #123549
Recycling
3900 E Stonegate DR
- Case Date:
- 9/15/2011
sent back out to pick up
sent back out to pick up
resident said we missed her recycle sent man back out
Please note that the entry I made last week was entered as trah and it was recycle. When crew went to pick up last week resident had it in the garage, so they had to go back this week. This is a flag stop
courtesy pick up sent roger
Resident called in stating that her recycling was not picked up again. Resident was very upset and not especially willing to discuss the matter. The first time that resident had called in she stated that she put her recycling out the night before. However this time, resident's husband stated that they put the recycling out early in the morning. When Shelby asked resident to clarify if it was morning or evening, he did not receive an answer. Sanitation has flagged this stop at this point. Both trash and recycling crews will now have to call in to base at the time that they reach this residence to state that they have made it there and whether or not there was any trash/recycling out at that time. Please note that after the first complaint (which is not showing up in Ureport for unknown reasons) which was about trash, 956 did call in for the two weeks following the complaint noting that there were no items out at the time that they arrived at 2510 E. Nora Hill Dr. Danny Baugh went out today and picked up the miss out recycling,
Frustrated that her recycling wasn't picked up again today -- said her service has been spotty, repeatedly -- and she's called twice today requesting that it be picked up and has had no response.
Mr. Hill said he had too much recycling for his two allotted recycling bins. He sorted all his recycling and puts the rest of it into two black bags to recycle. However, they were not picked up.
Recycling was not picked up.