Case Date:

10/30/2018

I have a large amount of cardboard is it possible to put this with my bins. I understand if there is additional cost. The cardboard can be flattened it is just really large. Thanks for your help!

Case Date:

8/1/2018

My garbage and recycling was just dumped into the same truck. I live on Spicewood Lane and saw this at 10:25 Aug. 1 Is my recycling being reycycled?

Case Date:

7/30/2018

FYI: a random, non-city employee man, who had a dog with him, was taking cans out of the recycling toters on my street this AM. In my opinion, this should be discouraged.

Case Date:

7/26/2018

Recycling bin being stored on sidewalk

Case Date:

7/17/2018

My recycling didn't get picked up today. It was on the curb last night.

Case Date:

6/25/2018

I found the wheel broken off my recycling cart after the truck collection occurred. Can a new wheel be provided? Our address is 929 S. Jordan Ave. 47401

Case Date:

6/6/2018

I play softball at Twin Lakes where there are huge trash receptacles...but no recycling bins. This is a major problem because the only "trash" that gets thrown away are plastic bottles and aluminum cans. Honestly, there really only needs to be recycling bins there. I will be following up on this issue. It's really hard to see those plastic bags filled to the brim with things that will never disintegrate in a landfill.

Case Date:

6/6/2018

I called last Friday and reported that my recycling was never picked up and I was told to leave it by the curb and it would be a day or so before you would get to it.. As of today it is still in the front of my house full to the top so I guess it will not be picked up until tomorrow which is the usual day for pick up. I need a refund since I pay every month on my water bill for this service. Please have someone contact my. Thanks, Julie

Case Date:

5/8/2018

The recycling/trash container in front of 430 Kirkwood is broken and filthy. Needs to be replaced. Thanks!

Case Date:

4/19/2018

Dear Sir or Madam, We are struggling with our recycling bin regularly not emptying fully. It is only half empty today. We are not smashing our recycling down, all boxes are flat. I am not sure what is preventing it from emptying fully. If you could please send the recycling truck back by our house, we would appreciate it, and also if you have any suggestions on how to fix this problem. Thank you.