Case Date:

4/19/2024

To whom it may concern, The following describes multiple code violations from Chandler Automotive that I noticed/experienced during the process of retrieving my towed car from their site. I have video/audio evidence of the violations, and I would prefer if someone reached out to me so I can submit these as proof. It will only allow me to upload images through this submission form. Thank you: BMC 4.32.140(b): Called the number at around 5:30pm to ask to retrieve car, employee stated that she will not be able to get my car until about 9:30/10pm. This is in violation of part 1 of section B, as well as violation of part 2 of section B, since this was well outside the sixty minutes. I recorded the phone call where the employee told me 10pm. Please reach out if you would like this evidence. BMC 4.32.140(f): The invoice, see attached, is not itemized correctly pursuant to the requirements of I.C. 24-14-5-1. The invoice is missing/incorrectly accounted for the following: - I.C. 24-14-5-1(4)(D) - No VIN number. - I.C. 24-14-5-1(4)(C) - No year. - I.C. 24-14-5-1(5) - License plate # is incorrect. - I.C. 24-14-5-1(C) - No explanation is given for the additional charges incurred, which is required here. BMC 4.32.130(a)(2) - The company attempted to charge me $185 for the tow. One $25 charge being a go jack fee, and the other being a dollies fee. Since a go jack fee is a special fee, the total for those should not be $50 according to the code, but a maximum of $25. They corrected this upon me providing them a copy of the code. However, I have audio recording of them attempting to charge me that amount, and being unable to explain these additional charges. BMC 4.32.120(a) - As stated above, the towing company failed to comply with applicable state law in the invoice. BMC 4.32.120(e) - The vehicle was not able to be claimed upon calling at 5:30pm on 4/18/2024. Please reach out for a copy of the evidence as I am not able to upload it here. These laws were created by the legislature with the intention to be construed strictly due to the stated purpose of this chapter being to protect the public from unconscionable practices (BMC 4.32.010). Please reach out to me if you have any additional questions. I plan on following up in fourteen (14) days if I have not heard back from the city on this matter by that time. Thank you for taking the time to read this complaint, and I appreciate your enforcement of the laws of our wonderful city. Respectfully, Matt Shelton

Case Date:

3/31/2024

My AirPods were recently stolen and I have them tracked at this location. It’s on 1600 N walnut st at waterview apartments.

Case Date:

3/29/2024

There is a homeless person sleeping in the bridge/walkway from the 4th Street parking garage. They are wearing charcoal colored jeans, appear to have a white undershirt and a black one over it. He had his head covered with a black zip-up hoodie, so I couldn't see his face.

Case Date:

3/21/2024

The electrical pit is missing lid and the light post base needs removed. This is right in front of a Bloomington city bus stop on 730 N Walnut St

Case Date:

3/18/2024

The RV that is parked in the driveway is being used for storage and the door is off and will not stay on. This leaves the rv open to all kinds of rodents, animals and bugs. This may not be a HAND issue, but according to codes 20.05.065c and 20.05.070h2, this is in violation. This is also a health concern because some mice and rats can carry harmful diseases, such as HPS, Leptospirosis, lymphocytic choriomeningitis, plague, and typhus. Rats and mice are known to carry many diseases. Those are also spread through contact with rodent feces (poop), urine, or saliva (such as through breathing in air or eating food that is contaminated with rodent waste); or rodent bites.

Case Date:

2/28/2024

This might be a GIS issue but filing it under "other". I am interested in you determining land ownership of the land along the railroad tracks that is behind my and my neighbors property. Parallel to E. Longview and beside the railroad tracks is land that I believe might be CSX property but not sure. Me and many of my adjacent neighbors whose property line the tracks are combating Poisen Hemlock. WE are working with MC-IRIS as a ID and instructive agency as we plan to address the small plants this Spring. We wish to know who is the owner of the land and potentially seeking their support. It is in line with the Polly Grimshaw trail which will be treated soon for Poison Hemlock. Thank you --

Case Date:

2/19/2024

I am unsure this is a city issue, there is was looks like a n old landline access panel or junction box on 5th st. that is next to the road (maybe in ROW) that is unlocked and now open. See the picture.

Case Date:

2/15/2024

adam do pubic know there sidewalk closure on morton street of city hall

Case Date:

2/13/2024

These people continue to have the trashiest front yard in the neighborhood. Time for yet another warning to clean it up, please. Thanks.

Case Date:

2/13/2024

Pile of gravel adjacent to alley, not contained and spilling out.