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City of Bloomington, Indiana

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closed #174219

Website & Web Services Feedback

Case Date:
11/28/2020

Hello. I submitted another ticket (#169840) without realizing my phone number and email would appear in google searches associated with my name which is a privacy concern. Can my personal information please be deleted from that ticket?

closed #173580

Website & Web Services Feedback

401 N Morton ST

Case Date:
9/3/2020

I have been getting a number of uReport complaints addressed at Cityhall, with the address of the problem stated in the comments. Is there an easier way to choose the address for the complaint that could be made part of the program?

closed #166137

Website & Web Services Feedback

Case Date:
10/5/2018

Hi! I hope you’re doing well. I came across your resource page bloomington.in.gov/homeless-resources. This is a great list of resources. Also, if you’re open to suggestions, I wanted to recommend an additional resource for inclusion. I think it might make a great addition to your page. Here’s the link to the resource: I’ll be glad to know if you found the resource a fit for your list. No obligations. Just something to help the community. Keep up the great work! Thanks for your time. Regards, Kimberly Ross

closed #165019

Website & Web Services Feedback

Case Date:
7/2/2018

Some feedback for your web team: I find the city website generally to be clear, helpful, and easy to use. However, the lack of topic-specific contact information for city staff is frustrating. I don't like talking on the phone. I'd rather have things in writing. I would just like to know whom to email. But I have to guess. This--combined with weird, low-information job titles ("Rental Specialist 1," "Rental Specialist 2," "Program Manager"--those have no meaning to me as the customer of city services!) makes it frustrating to know whom to contact. Why not just make a directory that tells what important topics are in people's individual responsibilities and areas of expertise?

closed #163335

Website & Web Services Feedback

101-149 East 8th Street

Case Date:
2/26/2018

Trying to use the online bill pay service for water, but it repeatedly is erroring out on me. Here is the error (stack trace), better error handling would be great, as this is not human readable in terms of actions to take.. Server Error in '/eSuite.Utilities' Application. Runtime Error Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine. Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off". <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="Off"/> </system.web> </configuration> Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL. <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/> </system.web> </configuration> Indeed there was unscheduled server maintenance done on the water payment server. Please contact utilities customer service if you need additional help. 812 349 3930 during 8am to 5pm. Thank you

closed #141666

Website & Web Services Feedback

Case Date:
10/7/2014

Hi, I am interested in participating in the usability testing of your new site. Please contact me with the parrticulation details. Kind regards, Lynne Figg

closed #130251

Website & Web Services Feedback

Case Date:
1/10/2013

The location map always starts out in the Atlantic ocean. Reply: Georeporter uses Android's Location Access to "find" where the device is located. Android's Location Access can be turned on via Settings / Location Access.

closed #128881

Website & Web Services Feedback

Case Date:
9/21/2012

I like being able to submit my complaint, but wish I could review my comments, but this web page won't let me scroll back. Please contact me if you have any questions.