Case Date:

12/8/2023

Thank you for recently covering an open utility hole in this area by the alley. We noticed another one this morning a bit west of that one. It is also between Fess and Park on Cottage Grove. This one is approximately half-way between Fess and the alley between and parallel to Fess and Park, about 8 feet north of the sidewalk on the north side of Cottage Grove. It is smaller than the last one, maybe 6-8 inches, and looks quite old, unused, and slightly crooked. Maybe just fill it with dirt (?)

Case Date:

12/6/2023

SE corner of lot just west of alley and close to the sidewalk there is a medium-sized, water-meter pit that is uncovered. Lid is not around, apparently. Dangerous trip hazard at night, and animals could fall in.

Case Date:

11/16/2023

I’m wondering when water is supposed too be back on?

Case Date:

11/2/2023

The folks installing the fiber optic have severed what seems to be the main water line on the North side of Etter Drive, at about 6:30 pm, Thursday Nov 2. Water is gushing above the street, and beginning to flood lots.

Case Date:

10/30/2023

Substantial disregard for property keeps occurring with whoever is laying fiber on E. Morningside. Water main burst at 4021 E. Morningside Drive. CBU dug up my yard to do repair. Please confirm that will be fixed by CBU via spring planting season for grass, etc.? The fiber team, if you can provide me contact information for a complaint if possible, was driving their truck through my yard today again including over areas CBU dug, causing significant depressions. When called out when I went out front a few minutes ago, they asked "What damage?" before I had to point it out and they said they would fix. A truck remains driving back and forth in my front yard at present. I am tempted to call the police. They are beyond any sort of easement, which they are abusing to begin with. This is getting ridiculous.

Case Date:

10/12/2023

Grass killed by large piece of equipment left on the turf which should have been left on the street. This occurred during water main replacement over late summer. Requesting repair

Case Date:

10/4/2023

Gigabit or Giga-something installed fiber optics in the neighborhood. The holes they dug in the grass were not repaired. After advising them of the situation they came out to "repair" the grass. The soil was filled with rocks and gravel. There were no grass seeds in the soil. I spent a whole day picking rocks and gravel out of the soil, buying top soil, and grassseed to fix this. The ground is no longer level and there's also rather gouges or chunks in sidewalks and curbs. The road had preexisting, but plugged pot holes near the Sare entrance, but now those potholes are open again and expanding.

Case Date:

9/19/2023

Cbu replaced 3 hydrants during main replacement. These areas need to be replanted . Additionally during one replacement irrigation damage resulted in a $400 charge for repair. We request reimbursement

Case Date:

9/14/2023

Gigabit or AES or their contractors are installing fiber optic cable or something such as that. Will they be repairing all the grass from the holes and tracks from the heavy equipment?

Case Date:

9/1/2023

The company, installing fiber optic cables on my St., South, Lori Lane, destroyed my drainage that goes underneath my driveway. We are in a flood zone, and if this isn’t corrected my driveway, which is gravel, will wash away. I’m really shocked how careless the company was in excavating my property without fixing it. My house is at 80 S. Lori Ln.