Case Date:

8/28/2023

Dear Madam/Sir, We are writing to report an ongoing and hazardous issue concerning the creek that runs behind our properties (3020 S Stratford Dr and 1920 E Wexlex Rd). After moderate to heavy rainfall, the creek's bank becomes overwhelmed by the increased water flow, resulting in flooding of our yards and water surrounding the residence at 3020 Stratford Dr. Our observations indicate that this flooding is primarily caused by erosion along the creek's eastern basin, located on public land 'above' and 'behind' our properties. The severity of the flooding is evident as approximately 2-3 inches of water accumulates around the house, enters the crawl space, and covers utility equipment such as the electric manhole and bollards. The water takes several hours to recede, during which time the electric manhole remains submerged. We have already notified Duke Energy about this issue, given its potential electrical hazards. As new tenants, we have identified this critical problem that was somehow overlooked by previous residents. While we can only attach a single image to this message and all incidents have taken place at night since our move, we are ready and willing to assist your team in identifying the eroded section of the creek bank, provide on-site explanations and further images if needed. We respectfully request your guidance on addressing this matter and your assistance in coordinating with Duke Energy, if required, to urgently resolve this situation. In case you are unable to reach us at 765-508-9679, please contact our property manager, Ms. Janet Jin (812-325-9093, jcornerstone.mgt@gmail.com), as we may be overseas. Thank you for your immediate attention to this pressing concern. Sincerely, Gergo Szanda

Case Date:

8/11/2023

The issue occured in Winslow Woods Creek during native habitat restoration in the creek running north to south between Aug 3, 2023 and Aug 4, 2023. The Urban Greenspace volunteer Weed Wrangle team were working in a dry creek on Thursday Aug 3 pulling Japanese stiltgrass between 8am to 10am. On our return Friday morning Aug 4, 8am to 10am, we found the creek saturated, pools of water in some areas, our pulled weeds banked in small dams, all indicating a flood had occurred during the 24 hour period. It did not rain during this period. I called CBU 812 339 1444, on Aug 4, at 1:44pm, to ask if a water main had been discharged during the time in question. No one has returned my call. Thank you, I look forward to hearing a response.

Case Date:

8/8/2023

Construction continues without mind to the continued runoff of concrete and dirt. Runoff of concrete that is collected on the sidewalk running parallel to Allen St has not been properly disposed of. The silt fence was not installed in a way that stops runoff from occurring. Mud and other substances are being tracked onto the main driveway because the construction entrance is not being maintained.

Case Date:

8/5/2023

water main draining into street on Lincoln just south of Grimes

Case Date:

7/2/2023

Drain line Backing up in house, while in past you have said our drain lines are seperate from street drains, our yards drains, drain into the house drains so which system do they drain too? asI'm backed up once again.

Case Date:

7/1/2023

Storm sewers are blocked by debris on the streets causing water backup on the road. The street needs to be cleaned and debris removed from storm grates.

Case Date:

6/15/2023

Not sure if this is correct department. My request concerns work done to reposition storm drains on the above-cited street. Thanks for improving all four drains. But several residents have noticed and are concerned about a deep hole in the green space located just a few feet directly East from the physical drain. I believe digging was done there as part of the drain improvement project. The deep hole must be filled in and seeded as it is a hazard to small dogs and to people. Please advise. I hope this hazard can be remedied.

Case Date:

5/17/2023

Hello, I just wanted to follow up on the progress of the ticket we opened on 03/03/23. We have not received any response or feedback from your department.Thank you!

Case Date:

5/11/2023

While removing the bush honeysuckle from behind this guard rail and into the preserve the erosion from stormwater runoff was noticed. How can we look to mitigate this drainage issue? I can email a photo and video but, attempting to submit it in this report isn’t working.

Case Date:

5/9/2023

Cone and blocks are still in the storm drain on the north side of the house. This will cause pooling of water when it rains.