Case Date:

8/28/2024

Trash on Keystone Court not picked up

Case Date:

8/26/2024

We were told that COB along with Monroe County would be working to collect excess tree debris from the July storms. We followed what was asked and submitted a form(case #192173) and placed it all on the side of the road next to our driveway. My husband saw the people come by on the day we were scheduled and they picked up some stuff on the OPPOSITE side of the road(directly across from our house where there is no house) and left everything next to our driveway along with the debris next to our mailbox. They seemed to have picked up a small amount of the debris next to the mailbox but not all of it. My husband checked and our case is now 'Closed' but it only lists anonymous. So someone skipped us or just didn't do it and then closed out our ticket with no reason. We would like someone to come out and collect. Thank you

Case Date:

8/26/2024

Hello during recycle pick up today i witnessed the people look at our can, that was completely shut and not overflowing, and take a piece out to make it look like it was and not pick it up. This is unacceptable as they took everyone else’s as well that was overflowing even though ours was not. They have done this in the past as well and I have put in requests for then as well. Thanks

Case Date:

8/23/2024

After the last trash collection, our bin is broken/cracked in a few places along the top, including the middle of the handle. Is it possible to get a replacement? It's the small size. Thanks!

Case Date:

8/22/2024

After our trash pickup this morning, there a few large cracks on our trash bin, including the handle which is broken in half. Is it possible to get a replacement? Thank You!

Case Date:

8/20/2024

Our trash cart was not fully emptied at pickup yesterday -- there is still a bag of trash in the cart (it is not jammed or otherwise stuck, it can move easily). This means our cart is already half full at the beginning of the week.

Case Date:

8/19/2024

Storm damage tree branches

Case Date:

8/14/2024

Our Recycle container was cracked recently by the pickup truck. Not worried about leaking anything but it may collapse within the next few pickups.

Case Date:

8/14/2024

Garbage truck dropped a bunch of trash here

Case Date:

8/12/2024

No progress is being made on case #192778. Please replace my recycling cart!