Case Date:

1/11/2016

snow/ice removal - we desparately need a sand/salt mixture on our sheet of ice roads in our neighborhood

Case Date:

3/2/2014

I have been very disappointed with the snow/ice maintenance of Rockport Rd south of Tapp Rd this winter. Before writing this letter, I researched your site and discovered The Highlands neighborhood, and ways in and out of the addition, are exclusively excluded from within the city limits. It appears there is a cut out just around my neighborhood excluding it from city snow/ice removal. Now I realize why there is a huge difference in road conditions and safety once you cross Tapp Rd. With how curved Rockport Rd is in that stretch and how many pot holes and construction obstacles there seem to be, it is very dangerous to have even a little bit of snow and ice on that road. I was very surprised that this doesn't fall under the city's responsibility considering how many residents there are in that neighborhood and how many children and school buses come in and out. I work at the hospital, a 3.5 mile drive, and have a very difficult time getting to and from work on that road. I have had to get a ride multiple times during this severe winter, as the hospital does not close and always needs its employees to be there, safe and on time. I want to know if there are options to get that road cleared during winter weather to increase safety for the city's many residents of The Highlands neighborhood?

Case Date:

1/6/2015

I appreciate the snow removal services provided by the City. After today's snow, I noticed that the lower part of our street was clear but the cul-de-sac was not. This is the first time this has occurred. As the snow season begins I thought I would check in to make sure that it is planned that the cul-de-sac will normally receive the same services as the rest of the street. Thank you.

Case Date:

2/5/2014

The snow in Brookstone Ct. should be plowed to the back of the court between 3400 and 3404 (see attached photo). Otherwise over 2/3 of the court will simply ice over with traffic and sub-freezing temperatures through the weekend. Also, this was previously requested on 1/5. After the request, the driver did a great job throughout January, so thanks to him! I think he drove truck # 4940. Just need to continue plowing to the correct spot.

Case Date:

1/12/2018

multiple complaints from hospital staff this morning about the disregard to the snow and ice removal on 1st street directly behind the hospital. many people have traveled in from out of county to work and 1st street was by far the worst road they encountered. our ambulance crew has to use this road to transport patients in as well, and staff have to cross the street to gain access to the building from our parking lots, which results in potential risk for employee injuries.

Case Date:

1/12/2018

It's obvious you didn't salt ahead of this storm. The main roads are terrible. You need to get ahead of ice. This is the first time that I've been disappointed in snow removal in Bloomington. Usually, you do a great job.

Case Date:

1/13/2018

Since the snow and ice storm yesterday (12 January), Anita Street has not been treated at all -- no plowing, no salt. This is creating unsafe conditions, especially as the snow freezes to rutted ice.

Case Date:

1/13/2018

It seems the roads were plowed, however. There is still a considerable amount of snow and slush on the streets in the park ridge east area. This makes it very difficult to drive safely, particularly in hilly and curvy areas.

Case Date:

1/14/2018

Our street has not been plowed. I'm concerned about tomorrow's snow being piled on Friday's snow. Thanks.

Case Date:

1/15/2018

In the past the city of Bloomington has cleared snow on the street at 1250 W Adams Hill Circle (Countryside is the cross street). Is this still the case? I've seen the company our HOA employs to clean snow, plowing this street last week and today (1/15/18). Can you confirm that this should be cleaned by the city?