Case Date:

10/1/2018

As of 6 pm this evening, there were 4 Lime Scooters illegally parked in the bus shelter near Pete Ellis and Longview. (Photo attached). I first noticed the scooters there about 8:30 AM this morning. Lime employees freelance "chargers" who sign up up through their app to charge the scooters overnight at home and then place them in the morning. These scooters were likely placed by a new and under-trained charger. I reported the issue to Lime through their support system about 9 am and received a form response just a few minutes later that someone was being dispatched to retrieve the scooters. However, Lime did not keep their word and by the end of the work day, the scooters are still there. This evening I see one had had been knocked over--- probably by someone just trying to use the bus shelter as intended. I recommend impounding these scooters. Lime should know better than to allow their team to place the scooters in bus shelters and should at least keep their word to address issues like this probably when they arise! I'm on the Bicycle Pedestrian Safety Commission and we will be discussing new scooters as a topic at our meeting next Monday.

Case Date:

9/1/2018

Bus 555, on route 3E, almost ran into me at approximately 5:15 p.m. on Saturday, September 1, 2018. I was at the stop sign, leaving the parking lot as referenced above on the map. The bus took the left turn at an angle and did not stop. I put my car in reverse and the bus just missed my car by inches. My entire family was in the car with me. I have not seen bus driving this bad in quite some time. They need to be careful and take it slow. If they cannot make the turn, then let the other person turn so they have a wider angle. I'm not sure why a bus would be in a parking lot anyways--it's a poor place to put a bus stop if there is one. There's too much congestion in that parking lot especially.

Case Date:

5/17/2018

Residents at Chandler Glen are concerned about the bus stop at 17th St. In order to reach the bus stop, they must cross a busy road that has poor visibility due to hills on either side. This is particularly difficult for the elderly or people with disabilities. Are there options for improving this bus stop? Thanks for your consideration.

Case Date:

4/25/2018

There is an issue with the Route 2 West Bloomington Transit Stop C at Crescent Rd and W 17th St. The residents at the Reserve at Chandler Glen have to cross a dangerous intersection to get to the bus stop. Due to the hills on either side, they are not able to see if there is ongoing traffic. Do you have options for resolving this issue?

Case Date:

9/22/2017

Hello, I am finally writing here because of the immense and frankly overwhelming inadequacies of Bloomington Transit and what seems to be everyone working there above the position of bus driver. I have emailed them 4(!) times without any response. My primary concern is specifically with the 6 bus route, but it is rampant amongst many of the routes. I have consulted with multiple 6 bus drivers, who will remain anonymous, and discovered quite a bit. I didn't know that Bloomington's government had contracted the group that organizes Bloomington transit, and that seems to be the root of where the problem lies. Bloomington Transit has gone with apparently very little oversight for quite the time now, and I believe that time must come to an end. They are abusing their monopoly of student dependency and it is sickening. The 6 bus route has not been adjusted at all to deal with the new City Flats on Walnut which have completely overloaded the bus. This, combined with the 6 very large apartment complexes the 6 bus already directly served, plus the incompetence of whoever is in charge of dispatching the buses, has completely destroyed the route. WHY YOU SHOULD CARE: I know that money is the only way to make any sense to a government, so how would you like a massive lawsuit when one of these now CONSTANTLY overloaded buses crash? Everyday the bus is packed to the gils with people filled in way past the yellow line, which is entirely illegal. Bus drivers have told me that Bloomington Transit knows about this and by their lack of response are wholly complicit and will be liable in the end. That's on you. This is not only incredibly wrong on the grounds of being monopolistic and shrewd business practice, but it is now endangering human lives. This is not even to mention how abusive this is to the drivers, who are the real reason I'm writing you today. It is time to reign this in, before people are seriously hurt and the blood (and money owed) will be on your hands.

Case Date:

4/25/2017

6 Bus 0554 Today (4/25/17) blew past the stop at 10th and college at approximately 1:40 PM. There were students and other passengers such as myself standing at the side of the road. The bus raced over the hill at 10th street and ran right past us.

Case Date:

11/9/2015

Is Bloomington Transit going to put a transit bus stop near Summit Elementary and Summit Ridge Addition? The stop would be very much (needed) and appreciated. Thank you.

Case Date:

10/21/2015

I live at 1101 N College Ave, and I also work from home. Each day for hours at a time, city buses park on College Ave just in front of my building (15th and College, just in front of White Orchid Flowers and across the street from Big Red Liquor) for hours at a time. The out-of-service bus currently parked outside the building (0345), engine running the whole time, has been parked there for nearly two hours. I recognize and value the availability of public transportation. But the buses are loud. With double paned windows, the sound of the bus engine permeates my whole apartment, over and over every day. Please please find another place for the buses to idle, whether out of service or waiting for a route. It affects both my home and work life.

Case Date:

10/14/2015

I just contacted Bloomington Transit, but wanted to report to the city Transportation department as well. I driver I saw a few weeks ago littering his cigarette butt at the downtown BT station, was seen eating while driving today. Below is the email I sent to BT. I hope this driver is properly trained and/or reprimanded. This is unacceptable from anyone, but especially someone representing the city. "Hello, Do you allow your drivers to eat food while they drive? I assume not; this is a major safety risk that a bus driver should not be doing. However, the driver of 4W, today, October 14, leaving downtown at 6:10p was eating chips WHILE he was driving. Not just while stopped at lights, but as the bus was in motion, having at least only one hand on the wheel while transporting 10-15 people during rush hour. I believe this is the same driver I emailed about a few weeks ago who I saw littering his cigarette butts outside on the sidewalk adjacent to Walnut St. What an inconsiderate, selfish, unsafe driver. I hope a wreck doesn't happen because he's endangering people and can't wait to eat until he's at the station."

Case Date:

4/30/2015

Missing bus stop - We are missing the bus stop outside our office at Walnut Park, across from the IU Credit Union and near the location of the new Lucky's Market.