Case Date:

10/8/2018

I am submitting this Ureport on behalf of Upland Brewing. Pete Batule of Upland Brewing contacted me on 10-5-18 to say that Upland has been experiencing significant issues with odor coming from the storm drains on the north side of 11th street directly in front of Upland's patio. The odor is having a negative impact on their patio dining customers. Here is background on the issue as provided by Mr. Batule: Upland has had ongoing issues over the last few years with odors near the patio. They installed a piece of equipment above their lift station (the Peacemaker) next to the patio to neutralize the smell coming from the lift station. It wasn’t until the Peacemaker was installed that they suspected most of the odor was coming from the storm drains. Phil Peden has done some investigation on the storm drains. He noted there is an illicit connection tying to the north side of the storm box. Phil doesn't believe it is tied to a toilet because there isn't paper in it, but perhaps is related to byproduct or a wash drain/sink coming from elsewhere. Upland has dye tested their facility and found no evidence that the connection on the north side of the storm box is connected to their facilities. The odor comes on very strong at times to the point where they have to relocate customers. They notice an increase in odor around times when it rains and storm drain activity increases. James Hall and I discussed this issue on 10/8/18 and James has started to follow up internally at CBU on next steps. Kelly

Case Date:

9/11/2018

There is a landscaping truck and trailer that has been parked outside our house for more than two weeks. It is a red truck with landscaping equipment in the back and a trailer filled with dead yard waste. The back tire of the trailer is flat. Please contact owner for removal or have it towed. Thanks.

Case Date:

7/28/2018

The green painted "bike box" and bike lane entering it are full of gravel and debris. It on the east bound lane of 7th Street just west of College - at the light for 7th.

Case Date:

6/14/2018

Trash cans stay out at crib all the time. Grass is tall

Case Date:

4/18/2018

Dead crab apple tree on city-owned tree plot (between sidewalk and street). Reported last year but no action was taken. Tree is still dead...

Case Date:

3/28/2018

Massive pothole in eastbound lane. Caused damage to my vehicle.

Case Date:

3/5/2018

Second Report: House at 717 North Maple has been long abandoned, windows are broken and anyone could get in; at risk of becoming a drug house. (Address on map is incorrect - I wish there was a way to enter a street address into the map)

Case Date:

2/14/2018

717 North Maple Street - long abandoned and neglected house, glass in windows is now broken, making it easy for people to get in - possibility of it becoming a drug house (note: map address is wrong, couldn't get it exact)

Case Date:

10/31/2017

Trash did not get picked up. Not sure why I got skipped but looks like my neighbor across the street got picked up.

Case Date:

10/12/2017

The streetlight at the intersection of Woodburn Ave and 15th street is out and has been for several weeks. I have reported this outage several weeks ago since I live at 1020 N Woodburn which is 1/2 block from this light. My house is part of the Maple Heights Neighborhood Association. This area of Woodburn is quite dark. Is there any way that Duke can prioritze the repair of this light? I thought I would ask before I discuss the problem with the HT Hotline, the Mayor's office and Duke. I understand if larger outages would take a larger project, but this is a single light that has up till night be very reliable. Thank you for your efforts to help.