Case Date:

12/18/2019

my bill's water usage appears to be double my normal amount. Steven Wallace 1718 e. Thornton dr

Case Date:

12/18/2019

Received latest water bill - water usage was billed for 16,000 gallons, well above usual average of 5,000-8,000 gallons.

Case Date:

12/16/2019

RE: uReport case #171004 This case has been closed; however, the issue is not resolved. No adjustment was made to my Dec invoice in regard to our incorrect Nov. bill. Due to new meter issue, our Nov. bill was $150.90 (4 times normal). Kim Trotter closed the case stating an adjustment was made and would reflect on Dec. invoice. I do not believe I owe any amount for this month and probably most of Jan. invoice due to my overpayment. This issue must be resolved. I can be reached at (812) 361-6041

Case Date:

12/9/2019

My water Utilization is up by a factor of 4 from past months. There is nothing that we are doing to dramatically increase water use. Either past or current metering is in error or there is some kind of major unknown usage.

Case Date:

12/7/2019

My water bill seems abnormally high (2-3 times higher than any bill I've received the last few years). I saw the article in the Herald Times concerning residences on the south side who were billed incorrectly, which appears to be my case. I'm not sure if this is the proper place to report this, but would appreciate any information you can give me. Thanks! Wayne Huck 4014 S Crane Ct

Case Date:

12/7/2019

I was billed for 3000 gallons of water in a month that I used less than 100. Both the meter and the next bill I received reflect this. I assumed I would be credited for the overpayment when the meter was checked again, but that did not happen.

Case Date:

12/5/2019

Case Date:

11/29/2019

Hello City of Bloomington, I'm inquiring as to a sudden increase in water usage for this service address 2476 S Walnut St, account #15464-003. I'd like to request a verified meter read to check for any changes in the water consumption and any possible faults with the prior reading or meter integrity. Please respond to my email with any questions and findings. Thank you very much,

Case Date:

11/27/2019

I have been trying to pay our bill which is due on the 26th. I have been putting in all the correct information and I keep getting this prompt even though I’ve put in all the correct information. I’m wondering if your utilities website is down and we will be able to pay our bill tomorrow. This prompt doesn’t tell me what information I am missing. I tried submitting this information without my name or company name filled out and I was promoted to fill out my name or company name. I did this and was promoted with the same description shown in this picture. I have all the correct information filled out so I am unsure what is wrong and I hope we are not charged for submitting this information late. Please let me know what is wrong.

Case Date:

11/26/2019

Is the Wastewater Usage charge of $46.56 a new item or an error? If error, will the overpayment be credited on the next billing cycle?