Case Date:

8/26/2023

Our recycling bin is missing out of the back alley

Case Date:

10/22/2020

My recycle bin was not picked up. The sticker placed on the bin indicated "You have nonrecyclable items in your bin. I wnet through my bin and took out some Kroger sacks. My neighbor called you folks and you told her that egg cartons are not recyclable even though the lable clearly says it is. I went to your website and printed out things that are legal and what is not. But if you are at odds with the lables I cant read minds. I took out what items i thought might? be illegal but I'll not do that again. If my recycle bin is not picked up again, I'll no longer recycle.

Case Date:

9/21/2020

Hi, The trash collector seemed to be in a hurry today and there were 5 trashcans on their sides in our neighborhood...ours was one of them. We have asked you kindly to please not dump our trashcans on their sides while picking up the trash. They damage the trashcans as well as the driveway that we spent $1600 to black top. We find it very disrespectful of the trash collector to just throw around our trashcans after picking up the trash when he could so easily gently put them down so they stand up if he would slow down a little while doing his job. We have video cameras on our property and this gets caught on our video cameras. Do we need to start fining the city each time they damage our trashcan and driveway by throwing the trashcans on their side in our driveway? It is frustrating when we pay so much in property and city taxes to have our property damaged by the city.

Case Date:

9/18/2017

Several bags of trash were not emptied from our trash receptacle this morning

Case Date:

9/30/2016

Not sure why my trash was not picked up yesterday (Thursday). My recycling was collected, but not two bags of trash (with stickers showing clearly). I guess I can put them in my garage until next Wednesday night, but if there was a problem with the trash that kept it from being picked up, I would like to know what that problem was.

Case Date:

10/21/2021

Not the first time when my trash bin is only half emptied by garbage pickup. I realize there are a lot of houses to go through, but the least you all can do is FULLY empty my trash bin.

Case Date:

4/10/2020

Could you please send a sanitation crew over to pick up my recycling at 1006 W Countryside Lane. It was at the curb yesterday (my scheduled day) for pickup and they did not collect it.

Case Date:

1/4/2021

I own this property and I noticed that one of the wheels on my trash container is broken and I need it replaced!

Case Date:

12/20/2016

I do not see a way on the website to give feedback so I am using this form. I would ask that you forward the information to the Sanitation Department. I was reading the proposed changes to the trash pick-up at https://bloomington.in.gov/sanitationmodernization. It states that the new rates would be $6-$18/month. This penalizes families who work hard to reduce waste. For the past decade or more we have averaged fewer than 8-10 bags of garbage a year. You are proposing that I now start paying a monthly fee whether I put out garbage or not. I will not belabor the point, but you are asking me to go from paying $16/year to, at best, $72/year. This would not appear to incent conservation in any way.

Case Date:

6/8/2022

Just wanted to say it's nice we have good and reliable trash and recycling in park ridge east overall. Keep it up.