Case Date:

1/27/2023

Nearly every year, in early February, the sewer backs up into my basement. The engineer reported that it is caused by large volumes of grease dumped into the sewer after Chinese New Year, then the cold, causing fatbergs to form just beyond the access at the end of the street. My basement is the lowest, so I get hit. In recent years, preventative cleaning has been scheduled–last year it did not back up! I'd like to make sure that happens again, to prevent a fifth annual sewer flood at my house. Thank you!

Case Date:

3/7/2024

It seems with the hospital construction that the speed limit signs (20MPH) coming onto E Discovery Pkwy from the bypass were never replaced. There is also a "children at play" sign way up on the hill by the childcare's fence, but there is nothing within driver view, near the road, that indicates this area should be slower and that children may be present. Could you please consider adding these signs for the safety of the children? People have been FLYING through there at 40+ MPH. Thank you.

Case Date:

8/3/2024

Tree fallen on power (internet?) lines

Case Date:

8/3/2024

Tree fallen on power (internet?) lines

Case Date:

7/2/2024

I discovered that AEG had drilled through my sewer tile after calling plumbers several times to fix sewer blockages. On April 9, 2024, I contacted Eddie Helmondollar and his supervisor Dave Craig (cc:ed above) with pictures of the damage and a copy of the invoice I paid to the plumbing company ($2250). Dave says that he has repeatedly contacted Accounts Payable to check on the status of my claim. But despite my regular requests for help, I have not received any assurance the claim is being processed or when to expect the reimbursement. It is now July—3 months since I alerted AEG to the problem. Please assist me with this request. Thank you for any help you can provide. Terri Cramer 2421 N Skyline Drive (Lower Cascades neighborhood) Bloomington, IN 47404 312-420-0267 (text/cell)

Case Date:

2/17/2022

On the second floor on the Morton Street parking garage there is a security camera hanging very low. I walked into it today and was badly injured by it. It is a very big hazard for anyone walking in the parking garage. This has caused me a significant amount of trauma and pain. I am certain others have experienced the same issue. Please get this fixed immediately. The negligence is unacceptable. My team of lawyers will be in contact.

Case Date:

12/21/2016

Hi. The ChargePoint electric vehicle car charger in the Morton Street parking garage is not working. Thanks.

Case Date:

5/10/2024

It’s worth talking to the driver of BT bus #1337 route 9L headed west on 3rd at 3:45pm. Their driving was alarmingly aggressive.

Case Date:

4/16/2023

Drain water and sewage water is backing up from the city lines up and out of the basement drains.

Case Date:

9/23/2022

Person has been living in an RV in the alley for most of the year. Lots of " personal items" have accumulated. There have been instances of domestic abuse here as well.