Case Date:

2/28/2024

Recycle bin lid shattered, some of contents left behind. I cleaned up trash; left bin to be replaced.

Case Date:

2/21/2024

Recycling not picked up. No note was left. All other cans on the street were picked up. I am confused as to why I am paying for a service that was not rendered. Why was my recycling 'denied' and yet, no notice or message? If this continues, come pick the recycling bin up, as I have no need for this service.

Case Date:

2/15/2024

This morning I was bringing my bins up from the curb and this was the state of my garbage can. The handle on my recycling bin was also broken a few weeks ago. It is still in functional condition. Is it possible to get a replacements for the bins? Thank you

Case Date:

2/7/2024

After collection today I noticed that the lid om my recycle can has been broken. I would like a repair or replacement please.

Case Date:

2/6/2024

Hi. A bag of trash was tossed out and busted open along W Arlington Rd in front of this address. I tried to pick up most of it but the rest is too close to the road and too dangerous for me to get to it. Will someone clean this up? It would be much appreciated whenever possible? Thank you, Melanie Graves

Case Date:

2/5/2024

I let you know there one recycle bin on on sidewalk again on first street near arby

Case Date:

2/4/2024

shoping cart at bus stop in front of old national bank. beenn there a good while full of trash also. thx

Case Date:

2/1/2024

Please remove the increasing volume of trash along N. Kinser Pike Road, between the entrance/exit to Kroger and Skyline Drive. Near Skyline, there is a black garbage bag, which has been broken open. (Pls don't remove just the bag and disregard the trash strewn along the road, from the entrance to Kroger to Skyline Dr.) The debris is along the east side of the road - given the traffic, it is difficult to safely remove these items. Thank you very much.

Case Date:

1/31/2024

Hi. I appreciate the curb-side pick up of trash and recycling. This week (yesterday) after our Tuesday morning pick-up of trash, I noticed that one of the two attachment points for the lid of our city trash container had broken. It was not broken before the pick-up. I understand that the wonderful no-touch process is challenging for the operator, who is working in cold, dark winter streets with large and imprecise equipment, trying to complete a large job in a limited amount of time. Things break. I can go to the roll of duct tape to attempt a fix, but I wanted you to be aware of the issue and I'd like to know what you propose as the preferred solution. thanks, Kelly

Case Date:

1/29/2024

Nobody has taken our recycling in a month. We have a lot. But not overflowing. Why aren’t you guys picking it up and our neighbors too?