Case Date:

9/15/2023

My water bill seems higher than usual. Is there a way to check if I have a leak or issue with my meter?

Case Date:

9/7/2023

Water has been shut off because of large outstanding balance. This is a rental property and the landlord refuses to address the situation and tenant is left without water. The large outstanding balance is due to a water line break.

Case Date:

8/24/2023

Turn water on!! Property is being sold.

Case Date:

8/18/2023

My water utility bill has been paid and I still have yet to get my water cut on. It’s been two days now. Me and my roommates are in school and we are in need of washing ourselves and our clothes. Please make this an urgent matter. With kindness, AG

Case Date:

2/18/2023

I have moved from this address. I canceled service on 11/3/22 with Confirmation ID: 194967-2493. The last payment I made was 12/6/22. However, I just received a bill for 1/1/22 to 1/31/22 (yes, the bill says 2022, not 2023) on this address. I do not think I owe the money on this bill and now would like to question if I did owe the money that I paid back on 12/6/22. My new address is 5696 S Handy Road, for reference. Thank you for your help.

Case Date:

1/23/2023

Case Date:

1/7/2023

Water pipe froze and busted over winter break. IU real estate said to let you know so adjustments can be made.

Case Date:

12/7/2022

Our water bill has been extremely high ever since we have moved in due to water leak and running water. About a week ago the city of Bloomington came out and fixed our system outside of our home. When I called the receptionist said our December bill looked normal but our previous bills are not normal. We should have a 0 balance and some type of credit on our account after paying hundreds of dollars for the past few months. Now we are receiving a disconnect notice after just paying 200$.

Case Date:

12/8/2021

My utility bill is almost $200 a month. I have had a Plumber make adjustments to toilets to ensure none are malfunctioning. I’m wondering if there is a leak somewhere. Could you tell me if you can help assess this? Thanks

Case Date:

9/20/2021

I need my service restored