Case Date:

6/29/2006

Mr. Heimer stated that during a recent severe weather alert , the scrawl across the screen left off the counties included in the alert. The alert was for counties in Northern Indiana. However, the counties should be listed no matter the location. Mr. Heimer contacted Channel 13 News Station in Indianapolis for further information and could not talk to a live person at the station. He feels that interactive system between News Stations and Insight to inform the public.

Case Date:

5/11/2005

Rec'd letter asking to check the yard for possible code regulations.

Case Date:

7/26/2004

Mr. & Mrs. Heimer would like have the same attention given to visually impaired programing that has been given to hearing impaired. Also, during the most recent storms, the SAP function for audio did not work well. Mrs. Heimer indicated that she will probably attend the next TCC Meeting.

Case Date:

7/24/2003

An ideal cable contract would be for Insight or another cable company to have a cafeteria plan that citizens could choose from or at least have an intermediate level between Basic and Classic that would omit expensive Sport Channels (ESPN).

Case Date:

4/8/2002

A Citizen left a voice mail message regarding unburied cable between 2967 & 2959 Ramble Road West. The gentleman who did not leave his name or phone number stated that he has contacted Insight about the unburied cable but has had no response from Insight.

Case Date:

2/18/2002

Mr. Kreis stated that there is an insight cable that has been sitting above ground between 2820 & 2828 N. Blue Slopes Drive for approximately 1 year. He has contacted Insight on several occassions but to no avail. He wanted to see if the City could help get this problem taken care of.

Case Date:

10/25/2000

During the month of July, Insight Communications excavated a site approximately 5'X2' in size on his property. After the work was completed, the hole was filled back up with dirt. Mr. Koehl was told by a crew member that the area would be reseeded and strawed. His yard has yet to be repaired.

Case Date:

5/19/2000

She stated that a bush located near a cable box on or near her property died after an Insight crew was working recently on the box. She would like the bush replaced.

Case Date:

4/6/1998

WANTS LAWN MOWED AROUND LIFT STATION BY HIS HOUSE

Case Date:

7/28/1997

VACTOR RUNS OVER PLANTS & SHRUBS WHEN CLEANING SEWER MAIN AT NEAR HIS HOUSE,