Case Date:

1/9/2023

Trash was not picked up today (recycle was), likely because avenue was blocked by house renovators' trucks at 1009 Greenwood. Will trash on Greenwood Ave be picked up this week?

Case Date:

12/31/2020

I filled out the on-line form to get an appliance pickup. The website said it will be scheduled, but how will I know when to expect it?

Case Date:

9/21/2020

Hi, The trash collector seemed to be in a hurry today and there were 5 trashcans on their sides in our neighborhood...ours was one of them. We have asked you kindly to please not dump our trashcans on their sides while picking up the trash. They damage the trashcans as well as the driveway that we spent $1600 to black top. We find it very disrespectful of the trash collector to just throw around our trashcans after picking up the trash when he could so easily gently put them down so they stand up if he would slow down a little while doing his job. We have video cameras on our property and this gets caught on our video cameras. Do we need to start fining the city each time they damage our trashcan and driveway by throwing the trashcans on their side in our driveway? It is frustrating when we pay so much in property and city taxes to have our property damaged by the city.

Case Date:

3/16/2020

Hi Cleanup and Sanitation department, When I went outside today to bring in our trashcans this is what I saw (picture on left). The trash truck was there as we have just installed video cameras. This isn't the first time that our trashcans seem to be thrown around our driveway and I have complained about it before. This happened again and it was only our trashcan that was tipped over and I didn't report it. Our neighbors have the exact same size trashcan that we do and theirs are never tipped over like ours are (see photo taken today). We wish the trash collectors would slow down a bit and stop tipping over the trashcans. It damages not only the trashcans, but also our driveway that we paid $1600 to get resurfaced. I would appreciate if somebody would get back with me regarding this. It is frustrating and damaging to our property.

Case Date:

12/9/2019

Hi, I was wondering if the trash vehicle could stop just tipping over the trash can when they empty the trash bins in SoMax area. This is the second week that the trashcan was on its side. It damages the trash can over time and this morning there was a lot of water inside of the can. Thank you.

Case Date:

7/15/2019

Back in early June I filed a ureport (#168853) about my recycling can going missing, and someone kindly replied to say they’d drop off another one. I just wanted to check that it’s still on its way? We’ve accumulated a big backlog of recycling over the last 6 weeks. Thanks!

Case Date:

6/9/2019

My recycling bin disappeared last week between when I put it out on the curb Sunday night and when I got home Monday afternoon. My trash bin is still here. I had hoped that a neighbor had taken it accidentally and would return it, but it has not shown up yet and I’m afraid it was stolen.

Case Date:

10/3/2018

exceed size limits of 35 gallons

Case Date:

10/3/2018

cart contains unacceptable waste

Case Date:

8/7/2017