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City of Bloomington, Indiana

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closed #170890

City Performance

1019 W 14th ST

Case Date:
11/4/2019

Is there any chance that the City would beautify (i.e. remove the rusty fence, cut the weeds, and mow nicely) the property on Monroe St near Tri-North where the water tank used to be?

closed #204351

City Performance

1200SPalmerAve

Case Date:
7/20/2025

No issue, just a suggestion. Please consider public restrooms and water bottle filling stations in the downtown area and along Kirkwood and/or 4th street. With so many street fairs, outdoor festivals, etc. It seems ridiculous that a thriving city such as what Bloomington is would not have these amenities for it's populous. I figure if Nashville, Indiana can have public restrooms, why don't we?

closed #174096

City Performance

1601 S Rogers St, Bloomington, IN 47403, USA

Case Date:
11/10/2020

The tree inside the large dog park has a large diameter dip around the base of it. This dip is constantly filled with very rank smelling water and I along with all other dog owners have discussed how unhappy we are that we must bathe our dogs anytime we take them to get exercise. My dog needs consistent exercise and the best way to do this is at the dog park, but constant bathing can cause skin to dry out. At one point, the city had placed a temporary barrier around it so I believed there was hope for a solution, but since then the barrier has been taken down.

closed #185282

City Performance

1719 W Gray ST

Case Date:
8/28/2023

Our neighborhood has reported this resident multiple times and the city has done absolutely nothing to correct the issues on this property. This property is a literal junk yard, and when I say literal, I mean this without any exaggeration. It is littered with trash, abandoned vehicles, broken appliances scattering the entire yard. My kids go outside to play and are bombarded with mosquitoes that live in the water-logged abandoned junk all over the property. Can someone from the city please address this since the other departments are not addressing it?

closed #136376

City Performance

2174-2194 Arlington Rd

Case Date:
2/17/2014

Under the underpass is a drainpipe that has ice built up around it. When it rains water gushes out of it . It's right over the exit from 37 northbound to 46 eastbound.

closed #202956

City Performance

2704 S. McCartney Lane

Case Date:
5/27/2025

Over the holiday weekend, we had yet another water main break in Hyde Park Village. Happy to report that CBU was quick on the scene fix the problem and mostly cleaned up the mess. I would like to speak with someone regarding the issues as this was our second water main break in two weeks. I am the president of Hyde Park Village homeowners association. Please have someone contact me as soon as possible. Thank you.

closed #167330

City Performance

2801 S Leonard Springs RD

Case Date:
2/7/2019

Due to the recent re-paving of Leonard Springs Rd, all water drainage that used to bypass my house now floods directly into my driveway, yard, and garage. I am concerned that my house will flood in the current heavy rain. Please advise.

closed #204263

City Performance

2929 W 3rd ST

Case Date:
7/16/2025

I AM THE OWNER I WAS NEVER NOTIFIED NEVER ONCE DID I KNOW THAT THEY WERE LEFT ALONE UNATTENDED WITH NO WATER NO FOOD NO SHELTER WHICH IS BULL CRAP AND BECAUSE OF THE DOG SETTERS THEY ARE THE REASON THAT MY DOGS HAVE GOTTEN TAKEN AWAY WHEN I'VE ASKED FOR THEM TO DOG SET THEY KNEW MY CIRCUMSTANCES WHERE I WAS GOING TO TRY AND FIGURE OUT HOW TO MAKE SOME MONEY THAT WAY I CAN HELP MY OLD MAN WHICH IS CURRENTLY INCARCERATED AND MAKE SURE I HAD MONEY FOR MYSELF AND MY DOGS BUT I ALWAYS HAVE WATER AND FOOD FOR MY DOGS DOWN AT MY PLACE NOW OTHER CIRCUMSTANCES ON DANIEL AND TAMMY'S PART THEY DON'T NEED THEIR DOGS THE POOR DOGS ARE ANOREXIC SNOWBALL AND BOOGER ARE CONSTANTLY IN A HOT TENT ZIPPED UP BUT THEY PROMISED ME THAT THEY WERE IN GOOD CARE AND I HAVE NOT BEEN CONTACTED ONE TIME FROM THE ANIMAL SHELTER NOR ANIMAL CONTROL CATS NEVER CONTACTED ME EVEN WHEN I CALLED HER AND TOLD HER TO CALL ME BACK SHE NEVER CALLED ME YOU CAN CALL ME WHICH IS NUMBER IS ON PROFILE FOR THE DOGS 812 508-6927 BUT THE NUMBER I LEFT FOR CAT WAS 812-679-7998 I am homeless I cannot afford a fee but I would love to have my dogs back those are my babies and I don't think it's fair or right for me for everything to go down the way it has went I'm going through enough and that's my emotional support dogs they have helped me through a lot I've had peanut butter for 2 years almost three it was a few months after my little brother passed away that I got peanut butter and Alvin his son what would I need to do to get my babies back

closed #214445

City Performance

301 E 3rd St

Case Date:
9/24/2026

Case #214392, Case #214205, Case #213337, and Case #213273 Per the official uReport response provided by Gretchen Knapp, directing me to reach out because a plan was in place, she stated verbatim: "Please reach out to Bloomington Transit directly regarding this issue. They have a plan in place to address these concerns." Additionally, regarding broader administrative actions, she stated verbatim: "Thank you for your message. We are actively working on addressing the area through daytime and overnight patrols from the Bloomington Police Department and our After Hours Ambassadors team to ensure that the issues and behaviors are addressed and that individuals can be offered connections to supportive services to help them access better housing ... When behaviors are violations under the law and local regulations, we follow City policies and practices regarding giving adequate notice of the laws and rules before a citation is issued. Individuals in this area have received the prerequisite notices and offers of support, and now we can move on to the next steps that should lead to improvements for the public experience of that area." Administrative focus on overnight conditions completely misses the reality for daily commuters. I do not care who sleeps there in the middle of the night when the terminal is closed; my primary concern is early in the mornings, evenings, and weekends when paying riders are trying to make active transfers. During these peak operating hours, there is a total lack of security present. The transit terminal is listed on posters and websites as a "heating and cooling station." As one of the only women waiting at the terminal, the environment is deeply unsafe and intimidating, marked by individuals staring, memorizing riders routes, approaching uninvited, engaging in sexual harassment, and acting aggressively territorial over the benches because they treat the facility as an unmanaged home. Furthermore, when reaching out to Police Chief Ryan Pedigo for assistance, his response was simply to just call 911 if there is a crime. But in practice, when 911 is called, these incidents, including sexual harassment, are routinely dismissed as a civil matter. This is entirely false. I do not know these individuals, these events are occurring on transit property, and I am a paying customer relying on public infrastructure. Compounding this failure, the city is locking the facility during extreme weather conditions, denying riders access to water or restrooms. Yet the rest of the time, the terminal serves as an unmanaged crisis shelter, functioning as a makeshift heating and cooling shelter where restrooms are vandalized, instead of the city building a separate, dedicated facility for the unhoused. Making matters even worse, Bloomington Transit proposed budget cuts water resources for passengers even further. This occurs despite record breaking heat indexes and high humidity that are causing physical illness for commuters who are already outside and exposed to the elements waiting on buses all day. Shifting the burden of social services onto a transit terminal comes at the direct expense of public transit riders who need to work, go to the grocery store, visit the doctor, and access essential services. To make matters worse, the time tables and schedules especially for the #2 route have become unreliable. This is not the fault of the bus drivers. Despite official assurances that a plan existed, following up yielded zero solutions or support. Instead, staff told riders there was nothing they could do and asked if they had considered taking an Uber to address ongoing sexual harassment and the potential of losing employment due to unreliable bus schedules. Compounding this administrative failure, outgoing management automated out of office notices ahead of the October 1st Keolis transition, effectively abandoning their posts. I never received a response from John McConnell, and when I reached out again via email this week, I received a can response that he had essentially went AWOL before October 1st: "I wanted to let you know that I am currently out of the office and will no longer be working for Bloomington Transit, effective October 1, 2026. I appreciate the opportunity to have worked with Bloomington Transit and am grateful for the experiences and relationships I gained during my time there. Please update your records accordingly. For any future inquiries related to Bloomington Transit, please contact the appropriate department or representative directly. Thank you for your understanding. Best regards, John Connell" I guess so what if someone who can't afford their own car has to deal with sexual harassment and might also lose their job because they can't get to work on time. He's getting paid either way. This comprehensive audit record is permanently logged into the public uReport database to ensure incoming General Manager Nick Standefer, incoming Keolis leadership, and the City Council retain an unvarnished record of the operational realities, active harassment, law enforcement deflection, water resource cuts, facility lockouts, and administrative contradictions being inherited on day one.

closed #211939

City Performance

301 N Morton ST

Case Date:
6/25/2026

Water fountain on Morton Street on City Hall Plaza didn't work 6-25-26