Case Date:

8/3/2026

Over 9 years of stagnant water and unlocked pool at Sassafras Hills apartment complex.

Case Date:

9/8/2026

Brown water is coming out of the shower.

Case Date:

7/30/2024

Fire hydrant is open -- water gushing out.

Case Date:

9/7/2026

Forgot to include address in last submission. Yellow tap water.

Case Date:

4/1/2016

I have traveled High Street between Arden Rd. and 3rd Street twice a day for the last ten years. Every time there is a heavy rain, water accumulates and flows down High Street between E. Mores Pike and 2nd St. forcing me to move to the other lane to avoid going through large amounts of water creating a very unsafe situation. I was delighted to see this section of High Street repaved last summer and noticed the sewers also being worked on. I assumed, incorrectly, that the runoff problem would be corrected during this maintenance project. Since the paving the runoff has actually gotten worse. Are there plans to fix this unsafe situation so cars can travel safely on High Street without endangering drivers and pedestrians? I regularly see in the Herald Times where is city is allocating and spending money on hiking and biking trails, sidewalks and various pedestrian conveniences. Why don’t we spend some of that money on making our streets safe and passable? Looking forward to your reply, Franklin Lograsso Bloomington cc: David Rollo

Case Date:

1/8/1998

CUSTOMER HAS SMALL WHITE COLORED BITS IN HER WATER. ADVISED CUSTOMER IT WAS CALCIUM CARBONATE FROM OUR CORROSION CONTROL PROGRAM.AFTER VISIT ON 01/13/98 ADVISED CUSTOMER TO TRY TURNING OFF THE WATER SOFTNER AND FLUSH HOT WATER AT MASTER BATHROMM FOR A WHILE TO SEE IF THAT WILL SOLVE PROBLEM. 01/19/98 - checked with customer. Perhaps some small improvement. Will check back in a week.

Case Date:

1/24/2020

The riser is damaged on our water meter pit at 1000 S. Madison. We called you guys about it several months ago (3 or 4). We were told it would be addressed asap and a CBU safety leg frame was put up over it (see attached photo). However, nothing has been done since and this is a bit of an eye sore. Will you please schedule someone to either come repair this or to just come retrieve your leg frame, as I am not happy with how it looks in my yard. Thank you in advance for your help. ~Loren Wood [email protected]

Case Date:

5/3/2001

WATER COMMING UP FROM GROUND IN FRONT OF THE HOUSE.

Case Date:

2/7/1998

WATER MAIN BREAK AFTER HOURS CALL TO CONTROL

Case Date:

5/21/2025

Water is bubbling up from the ground in two spots. Also sounds like air being squeezed out of something Bryan park northeast basketball court