Case Date:

6/8/2026

The storm water drainage located in front of the house (closer to the street) is clogged. The city usually cleans it, but it seems that it hasn't been cleaned in a while.

Case Date:

4/18/2026

The storm water drainage in front of that property needs to be cleaned. Thank you.

Case Date:

6/23/2025

This is the second time this year that my house has been flooded because of the inadequate city storm water drainage at the corner of Overhill dr and East 8th Street. It happened on April 4th and on June 18th. I'm not sure if the city had someone come and cleaned up after storm on April 4th, but my handyman told me that he had to remove a bunch of rocks from the drainage. I really believe that the storm water drainage is too small. Even if we clean it up, it still doesn't function properly. The storm water from the city's drainage backed up to my driveway and flooded the entire basement floor. It has happened many times, but the problem is getting worse throughout the years. I had to spend thousands to remodel my house due to the flood damages.

Case Date:

1/15/2026

Resident (Ron) called to complain about standing water that collects at the end of their driveway apron, which is a few feet from a sewer drain. Resident reported that the problem may be related to developer construction in the area (i.e., staging of concrete with massive trucks) which has damaged curbs and sidewalks. Camera-ing stormwater or other facilities may be warranted. ENG is following up about expressed concerns of damaged public ROW assets (sidewalks, curbs).

Case Date:

3/24/2020

Third year in a row (2/8/2018 # 163027, 2/8/2019 #167355), when the fatberg grows just downstream from me, the city delivers hundreds of gallons of sewage into my basement. This year was a new high water: 6-7 inches. It is sewer, not my house backing up... It is because of a flaw in the connections just downstream from me. The city has closed the previous reports as "Resolved" without my consent. This is obviously not resolved. I'd much rather have Bloomington spend money on fixing this, rather than attorney fees, but without quick resolution, this year, I will proceed.

Case Date:

2/8/2019

Yesterday, during the huge mid-day rainstorm, water came up through the floor drain in our basement at 2638 East Dekist Street. It had a sewage odor and was muddy looking and reached a level of about 4 inches, covering the entire floor and soaking everything. The basement toilet also had dirty water come into it. I called the city utilities hotline and reported the incident twice, speaking to the same person each time. The water receded after a couple hours. We have yet to assess the damage and start to clean up. Last year on 2/11/18 our basement toilet erupted (see case #163027). We had a plumber verify that the city sewer was the source of the issue. We did not claim any damages, yet the city did not reimburse us the cost of the plumbing assessment. We would appreciate someone responding to this current incident.

Case Date:

5/5/2026

Brown water coming from tap.

Case Date:

9/15/2023

Water is running a reddish brown.

Case Date:

8/31/2022

For the past week, my water has been smelling moldy and tasting terrible. Is there a boil order I am not aware of? Thank you for any information you can give me. Sincerely, Diane Evans

Case Date:

6/10/2024

The main water line from the meter to the house was leaking. It is galvanized pipe and extremely rusty. I removed the pipe but I can not find the right kind of fitting to connect the PEX pipe to the meter. Where can I get that fitting? I called the other day and spoke with someone but they could not help me. Thank you.