Water was coming up around the new cover installed (City water line) near our front yard- not sure if there is a leak but the neighbor came over to tell us about it last evening when she was walking her dog. 818 Estate Drive in Clear Creek Estates
After installing the smart water meter CBU nor their contracted service provider left notification on our door that installation had occurred. On Monday of this week, CBU dug around the meter and within hours several water issues were present in our home. Debris in our drinking water (again not notified of work done, w tag on our door) seal blown off our dishwasher pump rendering it useless, and water saturating our carpet in the Living room. All occurring within hours of CBU being around the meter and digging. We have contacted and spoken with both contracted service personnel as well as the meter dept at CBU. We are currently in communication with assistant director. Today a service meter technician came to our property to take pics and "plugged" the smart meter back in to a housing that it had come undone from as per Ken Johnson. Again, we were home, the meter was handled and no courtesy knock or paper notice was put on our door . This is unacceptable as we had just been on the phone with CBU sharing our concerns. CBU Protocol has not been followed, drinking water was not safe guarded for my family, digging around a meter with no courtesy tag left on the door, meters installed with no courtesy tag left on the door including notice to flush the system or # to contact if there were issues, meter equipment not "plugged in" as per Johnson, and water leaks in our home which now require jack hammering into the slab. This is a deep concern of water safety, CBU Protocol disregarded, and extensive repair cost (3k or more). Mike Colliver (317)590-0115
I live at 505 E Dixie St and we are without water this morning. Any idea when water service will be restored?
Water is bubbling up from the side of the road.
Water pressure has dropped to less than 1/2 normal.
Hi there, I was looking at our water bill for this past month and it seems to be off. For the past year our water consumption was between 2-4 thousand, and the past month and the month before they were significantly higher. Would you be able to tell me if they came out and metered it for the month of October or if that was an average? If the 6 thousand is what they actually metered then I am afraid we have a leak going on as we have definitely not used double the amount of water that we typically use.
Good morning, I do not have hot water at my residence.
Account 16820-010 - Following activation of new services, water was turned off Friday, July 26, 2019. The home is occupied and residences are in temporary housing until servcies are reactivated and returned to normal servcie .
We have had extremely low water pressure and flow since repair of water main break at the corner of Ashwood Drive and E Ashwoood circle a couple weeks ago. water often slows to a trickle, even if only one faucet on. Never had the problem before that. Is this the new normal ?
We have very little water pressure on the South Side (Clear View Drive). Are you aware of a water main break issue in the area?