Case Date:

12/13/2019

Missing water meter cover at entrance to drive: 1023 and 1025 S Walnut Street

Case Date:

12/10/2019

Our shower has flooded with water and fecal matter twice in the past two days.

Case Date:

12/9/2019

My water Utilization is up by a factor of 4 from past months. There is nothing that we are doing to dramatically increase water use. Either past or current metering is in error or there is some kind of major unknown usage.

Case Date:

12/9/2019

Hi, I was wondering if the trash vehicle could stop just tipping over the trash can when they empty the trash bins in SoMax area. This is the second week that the trashcan was on its side. It damages the trash can over time and this morning there was a lot of water inside of the can. Thank you.

Case Date:

10/14/2019

I live at 505 E Dixie St and we are without water this morning. Any idea when water service will be restored?

Case Date:

10/6/2019

My bill does not seem correct. I have gone through the past year of bills and the water usage and the wastewater usage have always been equal. This month it it showing my water usage as being 7, which is much higher than normal, normally a 3, and the wastewater usage is still at a 3. Is there a way to find out if this is correct or not? Doesn't seem right to me.

Case Date:

10/1/2019

The water pressure is really low.

Case Date:

12/19/2019

On Sunday there was a break in a water pipe that necessitated digging up the street in from of our house and mail box.The work was left unfinished, I assume due to the snow fall. Is it possible t repair and finish now that the weather has improved. It is difficult for the mailman to deliver mail.

Case Date:

12/18/2019

my bill's water usage appears to be double my normal amount. Steven Wallace 1718 e. Thornton dr

Case Date:

12/18/2019

Received latest water bill - water usage was billed for 16,000 gallons, well above usual average of 5,000-8,000 gallons.