Case Date:

9/10/2026

Our water runs muddy for the first few seconds and smells very metallic.

Case Date:

9/8/2026

Brown water is coming out of the shower.

Case Date:

9/7/2026

Water is yellow-tinted. Please remedy/flush the line.

Case Date:

9/7/2026

Water from tap is green

Case Date:

8/18/2026

Hello--My mother has 2 rental houses on Olive St. (1502 & 1504) that share a water meter. The 1502 S. Olive has the water meter on that property. What would it take to have 1504 S. Olive it's own meter? How much would it cost?

Case Date:

8/3/2026

Over 9 years of stagnant water and unlocked pool at Sassafras Hills apartment complex.

Case Date:

4/7/2026

Last year I had sent in a complaint about storm water running down Olive Street into the joint driveway of 1502 & 1504 S. Olive St. and 1144 E Hillside Dr. An asphalt curb was installed in the Fall of 2025, but they did not install to the top of the hill at Olive St. The water from rain can still run into the joint driveways of 1502 & 1504. Can this be fixed to where the curb will start at the top of Olive and run all the way down to Hillside or to where the other curb starts.

Case Date:

4/7/2026

During the Winter there was a new water meter installed in the front yard. The workers made the ground very rough and did not smooth it out. There needs to be grass seed planted from where they dug up the yard. If someone could please take care of regrading the dirt and planting grass seed, it would be much appreciate.

Case Date:

11/5/2025

Water pressure is only a trickle. It appears to be related to water main break at Olive & Thornton - reporting in case the low pressure should have been repaired already. (9:55pm Wed 11/5)

Case Date:

11/5/2025

No running water access in the house.