Case Date:

10/1/2026

Drain pipe behind property going down to the tennis courts pouring out a tremendous amount of water. Never saw this before.

Case Date:

9/26/2026

dark brown water around 8AM today, 9/26/2026. Clear after 10 min running.

Case Date:

9/6/2026

The water has turned yellowish-green since yesterday afternoon (Sept. 5). There is no particular smell. The photo shows an inflatable tube that we filled around 5–6 p.m. yesterday. The color is still the same today (Sept. 6), both indoors and outdoors.

Case Date:

8/19/2026

Fire hydrant blowing water at the corner of Rick Creek and Montclair

Case Date:

9/3/2025

September 3, 2025 To the City Council, I am writing as a resident and concerned neighbor regarding the property at 2212 S Belhaven Court. Since Friday, August 29, the owners pulled all their belongings out of the garage and left them sitting on the driveway and even out onto the public sidewalk. Among the items are an old water heater and a refrigerator, left sitting there unsecured, along with various other household clutter. It has now been several days, and nothing has been done. The sidewalk is blocked, and frankly, it looks terrible for the neighborhood. Years ago, folks in Sycamore Knolls had the pride and courtesy to keep their property in order and not let things spill out into public space. It’s disheartening to see that kind of respect for neighbors and community slipping away. I urge the city to look into this matter and see that these items are removed promptly. The sooner the better, for the safety of children walking by, and for the good of the community as a whole. Thank you for your attention. Sincerely, A concerned neighbor

Case Date:

4/30/2025

Southeast Park the water at the two fountain has not been turned on. Is there a reason or just an oversight? The dog is really disappointed.

Case Date:

10/18/2022

We had Weddle Plumbing out today to rod-out our main sewer line (due to slowness). He didn't find the usual root issue they normally do on our line, and when he checked the city sewer access, we found the main sewer water level unusually high (and at times stagnant). See image attached. It seems like the city's main line may also need rodding. I hope this can be serviced soon, before it affects (back up into) our line (again?).

Case Date:

9/28/2022

Sewage water backing up into my basement. I have checked all of my own plumbing (bathroom in basement; water heater; washer) and everything seems to be in good shape. I have identified water coming (in reverse) out of the drain that services my AC/Furnace. That sewer water then makes its way to my basement floor drain and exits. I have obseved that at heavier usage times (when 2 of us are in the shower and the washer is on) the drain is unable to keep up and thus water ends up on the floor of my basement. This has been happening for about 4-5 days now.

Case Date:

9/4/2022

For the past week, our tap water has a bad odor and it tastes bad. It has a moldy smell and taste. It’s hard to even brush your teeth with it. Our neighborhood has had a lot of utility work done over the past month or two. There’s been a lot of digging for cables throughout the neighborhood. Could this have inadvertently hit a water line?? Something has changed with our water quality. We would like to have the quality of our water tested please. Thank you, Cindy Cummings

Case Date:

8/29/2022

Systemic issue with water smell Sept and Oct (it's second year now). Is the city addressing it long term? Clearly, the measures last year didn't yield a result. Thank you!