Case Date:

2/8/2019

Yesterday, during the huge mid-day rainstorm, water came up through the floor drain in our basement at 2638 East Dekist Street. It had a sewage odor and was muddy looking and reached a level of about 4 inches, covering the entire floor and soaking everything. The basement toilet also had dirty water come into it. I called the city utilities hotline and reported the incident twice, speaking to the same person each time. The water receded after a couple hours. We have yet to assess the damage and start to clean up. Last year on 2/11/18 our basement toilet erupted (see case #163027). We had a plumber verify that the city sewer was the source of the issue. We did not claim any damages, yet the city did not reimburse us the cost of the plumbing assessment. We would appreciate someone responding to this current incident.

Case Date:

4/18/2019

Help - Runoff backup issues! Insufficient runoff drainage on the East side of S. Meadowbrook Dr in Parkridge East between 111 S. Meadowbrook drive and the 101 S Meadowbrook Dr causing significant backups and flooding for residents. Particularly the runoff drainage ditch is blocking the culvert in front of 111 S. Meadowbrook. Picture attached. Request the drainage ditch be deepened in this area so that the culvert is unblocked and provides sufficient slope to keep water flowing toward E. Morningside runoff drainage.

Case Date:

6/19/2019

Corner of RCA Park and Susie St. During heavy rains manhole cover lid comes up into street spurting water from sewer. Ditch next to Susie St has debris and overgrown trees that cause flooding into yards and during heavy rains water from storm sewer lid being open causes water to drain onto Susie St causing driveways to flood and cause damage to surrounding areas

Case Date:

7/1/2019

Hello! I'm writing to request repaving of Uppington Court in Sherwood Oaks. We've had a water main break several months back and now a layer of pavement is chipping off and causing debris where our children play. The condition of Uppington Court can be improved and made safe for our children to scooter and ride bikes by repaving. There is also a person who parks his trailer on the street over where the water main burst and is just filled in with rocks and no curb. It would be best if he could park his trailer and truck on his own property and so that this repair/repaving can be done. Thank you for considering this project! The children in the cul-de-sac (and parents!) would very much appreciate the repaving update.

Case Date:

9/27/2019

Regarding ticket #168173 says it was resolved, but is not. issue remains. Need runoff dug to correct drop. From previous report "Insufficient runoff drainage on the East side of S. Meadowbrook Dr in Parkridge East between 111 S. Meadowbrook drive and the 101 S Meadowbrook Dr causing significant backups and flooding for residents. Particularly the runoff drainage ditch is blocking the culvert in front of 111 S. Meadowbrook. Picture attached. Request the drainage ditch be deepened in this area so that the culvert is unblocked and provides sufficient slope to keep water flowing toward E. Morningside runoff drainage."

Case Date:

11/28/2019

The Hunter foot path, between Eastside and Mitchell, which is maintained by the city, has a spring bubbling up through the pavement at the west end of the house at 500 Eastside Drive. You can see that the water is undercutting the pavement, and the city can expect that it will collapse in upon itself sooner or later. Hopefully, not when somebody is walking or biking over it.