Case Date:

8/11/2023

In January 2023, while an optic cable was being installed on our street, the company called Vertical Underground LLC, which we were informed was contracted by the City of Bloomington to do the job, broke our sewer line (along with the lines of many others of our neighbors). We complained to one of Vertical Underground's managers who was working on fixing our neighbor's line, and he informed us that they would fix the problem and that we didn't need to worry. In order to do the repair, they had to break through our concrete driveway to repair the damage and re-pour the damaged section of the driveway. The problem seemed to be fixed for a few months, however, these past weeks, we have been experiencing the same issues that initially led us to the discovery of the damage they caused. That is, our drains are not draining, toilets are not draining and water is returning through the shower drain. We would like to request that CBU send someone to inspect the situation because we believe that the problem was not fixed properly. Thank you.

Case Date:

9/1/2020

The Boys & Girls Clubs of Bloomington- Lincoln St Unit has smelled like sewer gas for the last month. There is standing water in the sewers outside of the building. It is very difficult to run a full day of program when my staff and our members have to deal with the strong smell of sewage.

Case Date:

12/10/2019

Our shower has flooded with water and fecal matter twice in the past two days.