Case Date:

4/19/2021

There appears to be a water leak underneath the medium/easement in front of the house at 934 W. Kirkwood Avenue between the bus stop and the tree.

Case Date:

5/20/2022

All the storm water runoff from the White Oak Cemetery basin, during very hard rains, cannot be handled by the 4-storm drains near the intersection of 7th and Oak Streets. The excess is diverted through the gravel parking of our neighbor at 1025 W 7th, washing the gravel onto the street. The storm water then turns and washes through the alley between 6th & 7th Streets. It then goes through our carport and yard washing our mulch away in places. Oak street was paved in the past and is higher than the storm drain at 7th and Oak so any excess water has do go through the gravel parking instead of down the street. I would be happy to meet someone to look at this problem. Thanks.

Case Date:

1/29/2020

the website for paying the water bill is not working

Case Date:

6/8/2020

I've got a trickle of water running into my back yard. It seems to be coming from the SW corner of our lot. I wonder if there is another problem with the water main back there. It seems to be coming from underground. Given the amount of rain that we've had over the past several days, this shouldn't be happening.

Case Date:

7/27/2021

Drainage channel near 10th and Fairview is clogged with debris from recent flooding events. It needs to be dug out to allow water to drain and avoid breeding mosquitoes. Location is halfway between Fairview and the path connecting Butler Park to the B line.

Case Date:

7/28/2021

I submitted this issue already as a sanitation issue, but I was told that it is P&R's responsibility. So hopefully it will get routed to the right person this time. There is a drainage channel at the edge of Butler Park near 10th and Fairview that is clogged with stones and sediment from recent flooding events. It needs to be dug out to allow water to drain and avoid breeding mosquitoes. Location is halfway between Fairview and the path connecting Butler Park to the B line.

Case Date:

9/10/2021

There was a water main break near Banneker earlier this week. Our water pressure has returned but even after running water periodically over the last couple days it remains very cloudy.

Case Date:

9/23/2021

The water still smells and tastes bad, even after our recent heavy rainfall. Smells like dirt and tastes like dirt too.

Case Date:

11/10/2021

The tap water smells sulpheric(rotten eggs) since yesterday morning. 3/10 strength.

Case Date:

3/23/2022

No water pressure