Case Date:

4/1/2016

I have traveled High Street between Arden Rd. and 3rd Street twice a day for the last ten years. Every time there is a heavy rain, water accumulates and flows down High Street between E. Mores Pike and 2nd St. forcing me to move to the other lane to avoid going through large amounts of water creating a very unsafe situation. I was delighted to see this section of High Street repaved last summer and noticed the sewers also being worked on. I assumed, incorrectly, that the runoff problem would be corrected during this maintenance project. Since the paving the runoff has actually gotten worse. Are there plans to fix this unsafe situation so cars can travel safely on High Street without endangering drivers and pedestrians? I regularly see in the Herald Times where is city is allocating and spending money on hiking and biking trails, sidewalks and various pedestrian conveniences. Why don’t we spend some of that money on making our streets safe and passable? Looking forward to your reply, Franklin Lograsso Bloomington cc: David Rollo

Case Date:

11/22/2017

Question: why do my house plumbing leaks occur when lots of people leave town for vacation? This happens not every vacation, but most of the leaks in my house have occurred like today, at vacation time, or 4th of july, etc. Is it that city water pressure to my house goes up then? Do you try to regulate pressure for this vacation exodus?

Case Date:

3/17/2020

The new builders on the corner of Covenanter Drive and High Street installed a pipe last week. Our concern is that the pipe was not installed low enough to keep the flow of water continuing to High street and beyond. With the rainy season coming...we are concerned that the pipe will make water back up on our property. The city just spent two weeks closing off High street to fix this issue and now we are concerned that the new builders have just put something in (but not properly installed it) so they could have a little rock culvert to get to their property off of Covenanter Drive. I sent an email to Vic Kelson and Brandon Prince on Thursday, but never heard back from them. I am writing again because we would like this matter to be taken care of now before they get more involved with building and it is too late to fix the problem. I would appreciate if somebody would get back with me on this matter. Thank you.

Case Date:

5/27/2020

No water.

Case Date:

8/11/2020

The drainage easement at the south end of Greenwood Dr., where it dead ends into the sidewalk, is blocked with a landslide of debris. The water level rose to 3 feet on either side of the sidewalk and covered three properties adjacent to the clogged drain with water and debris. Thank you for your help. Jim and Debbie Quinn

Case Date:

1/19/2021

As a neighborhood, we are requesting that the drain pipes (driveway culverts) be cleaned out so storm water has a place to drain.

Case Date:

3/11/2021

173337 Our case number was closed. We don't know how this happened without anyone contacting us. Today, Mar 11 the flooding began again and reached the side of our houses. The drainage is not able to carry this amount of water away and needs to be addressed. Please contact us. Thanks

Case Date:

5/4/2021

We heard a noise last night and thought it was our furnace making sounds. We turned off the furnace this morning and the noise still happened. We contacted our HVAC person and he went in the crawl space and turned off the water by the edge of the house. The noise stopped. He then went and checked all our spigots and didn't notice any leaking. He then went to the street and noticed that there was water running from the street spigot. He got a wrench and turned off the water from the street and there was water overflowing in the container. The water has been running for at least all night that we know of. We don't ever turn off the water from the street, so don't know what happened. Also, we do not want to be charged for this excess water that we never used. Thank you. I am not sure if this is in relation to the new build next to us at 1110 S. Covenanter Drive.

Case Date:

6/20/2021

Due to the storm on Friday night we have a lot of run off rock and old concrete from the ditches above our house on Ruby and Covenanter. Since we are the last house where the ditches turn, we get all of the debris. Can someone from the city please come and clean up our ditch (with the truck that sucks up rocks, etc.)along Ruby and Covenanter? Our front lawn grass is full of rock and mud from the flow of water on Friday night. We don't want the city to dig up our grass...we would just like them to suck up the sand, rock and black top debris in our ditches and culverts. Thank you. Sincerely, Ingrid 1104 S. Covenanter Drive

Case Date:

6/24/2021

Hi, We know that this property has a new owner and was purchased earlier this year. Due to the storms on Friday night of last week...there is a lot of debris blocking the ditch and culvert. We are expecting rain again tomorrow and this weekend. Can the city contact the new owners to come and clean up their culvert and ditch along High street before the impending rains this weekend? This affects the whole neighborhood and will cause backups of water. Thank you.