Case Date:

11/4/2013

Customer says water is coming into basement from underground, not sure why. Please check on this.

Case Date:

11/12/2013

Water coming out of bldg.

Case Date:

11/13/2013

customer hears water running in the storm drain in front of his house.

Case Date:

11/14/2013

Hole in the ground by loading dock has water running out of it.

Case Date:

11/15/2013

water coming up in road, possible main break.

Case Date:

1/24/2014

Customer has brown water and toilets will not flush.

Case Date:

2/5/2014

Water coming up in alley behind AT&T building.

Case Date:

3/18/2014

She left a voice mail indicating her parents live at this address and have had problems with water damage and drainage for the last couple years. Water comes off neighbor's driveway and across road and down their driveway. She has pictures. She said she and her brother will be in town next week and want to try a resolve this issue. She wanted to know if she could send me pics, have someone look at it and let her know if it might be an issue with the road slope or if it's a private home issue. And if it is a private home issue, who she could call to help her fix it next week. She said she teaches so can't answer the phone but asked me to text her an email address so she could send the photos.

Case Date:

3/19/2014

Rick Alexander forwarded the following email: ---------- Forwarded message ---------- From: Rick Rhodenbaugh <rjradman@sbcglobal.net> Date: Tue, Mar 18, 2014 at 11:36 AM Subject: Storm drain issues To: engineering@bloomington.in.gov I recently moved to Bloomington, 1101 W. Yellowwood Ct. There is a city storm drain that dumps a river of water from the south side of my property all the way the way to the other end, then continues into the neighbors yard. As you can see in the attached photos, this is causing a great deal of soil erosion, property damage and negatively affecting the value of my home. When I purchased the home, I was told there were no issues with water. But I am now told by neighbors the previous owners spent a lot of time and money trying to repair the damage. I do not have the time or the money to throw at what seems like a city issue. Please let me know how we can resolve this. Thank you, Rick. Rhodenbaugh

Case Date:

4/22/2014

Customer wants supervisor over sanitary sewer to phone him. He says water from sewer is flooding his basement.