Case Date:

4/20/2026

My address is 1005 s Washington. For the last several months when my neighbor has his water on my water main hums (vibrates) until he turns it off. This is the only time it occurs, when he in running water. It doesn’t happen when I run water. It vibrates the floor in my bathroom and is extremely annoying. Yesterday, I went outside and opened the cover on his meter and the meter, inlet, and outlet were all vibrating. I asked him about it and he said it’s extremely loud in his house and at the front of the house is sound like a well pump is running. Could you check out his meter and make sure the water is on all the way or if his meter is bad?

Case Date:

4/20/2026

My address is 1005 s Washington. For the last several months when my neighbor has his water on my water main hums (vibrates) until he turns it off. This is the only time it occurs, when he in running water. It doesn’t happen when I run water. It vibrates the floor in my bathroom and is extremely annoying. Yesterday, I went outside and opened the cover on his meter and the meter, inlet, and outlet were all vibrating. I asked him about it and he said it’s extremely loud in his house and at the front of the house is sound like a well pump is running. Could you check out his meter and make sure the water is on all the way or if his meter is bad?

Case Date:

9/22/2025

Extremely low water pressure suddenly starting on or after 1130am today.

Case Date:

2/28/2025

Large muddy puddle on south side of Maxwell, between Woodlawn and Manor. Has happened ever since they removed the house and driveway and then filled in the south side of the road. The work they did blocks the water from draining off the edge of the road. Thanks!

Case Date:

9/6/2022

Water/sewage is coming up into our house from the street. This happened a month or two or three ago, right after the city did some work on the main in the street (2 large spots visible in picture). A plumber confirmed both times that there is no backup between the house and the street, and he got the drain snake/declogger to go into the hole (white on the left side of the driveway/this image near the bottom of the driveway) 21 feet (I have a video, separately showing the measurements) or more both times. This time he wasn't able to get the hole unclogged in the street, so it is an urgent situation for us. We are pretty sure the guys who dug in the street to remain a main caused the issue because we never had a problem before then, and the first backup into the house was a couple of weeks after that this summer. We would like the city to come scope it and fix it ASAP please. The plumber suspects that the jackhammering and digging that the big trucks did in the street caused a partial or full collapse, given where the backup seems to be from what he can tell. Please let us know when you might be able to look at it. We have little kids and really need to be able to use water in the house. Thank you!

Case Date:

6/16/2025

A large and growing area of crumbling asphalt on the northwest corner of E. Maxwell Lane and Manor Dr. could use some repair. The road surface at this intersection is generally in need of repair. Storm water flow seems to be the primary culprit as storm water flows downhill south on Nanor Dr.

Case Date:

11/5/2025

Water pressure is only a trickle. It appears to be related to water main break at Olive & Thornton - reporting in case the low pressure should have been repaired already. (9:55pm Wed 11/5)

Case Date:

8/11/2023

In January 2023, while an optic cable was being installed on our street, the company called Vertical Underground LLC, which we were informed was contracted by the City of Bloomington to do the job, broke our sewer line (along with the lines of many others of our neighbors). We complained to one of Vertical Underground's managers who was working on fixing our neighbor's line, and he informed us that they would fix the problem and that we didn't need to worry. In order to do the repair, they had to break through our concrete driveway to repair the damage and re-pour the damaged section of the driveway. The problem seemed to be fixed for a few months, however, these past weeks, we have been experiencing the same issues that initially led us to the discovery of the damage they caused. That is, our drains are not draining, toilets are not draining and water is returning through the shower drain. We would like to request that CBU send someone to inspect the situation because we believe that the problem was not fixed properly. Thank you.

Case Date:

11/17/2025

No water

Case Date:

3/16/2025

The city of Bloomington Winslow Woods property behind my home has a culvert that is completely obstructed by downed trees. When it rains, the storm drainage from Azalea Lane runs into this intermittent creek in the woods and through the culverts. When the water cannot get through the culverts, it starts to flood our backyards. Because of additional downed trees before the culverts silt and clay has started to accumulate and further block water flow. I have requested in the past that the city take care of the trees on their property and the storm drainage flow from Azalea Lane. I could also see a removal of the culverts as there is no reason they are there.