Case Date:

8/25/2019

Anthony’s Pets has open cages for rabbits, allowing diseases to be spread from rabbits to humans, or vice versa. Animals are left sitting in their feces with little water.

Case Date:

5/2/2026

The city has marked for a pipe installation project adjacent to my address on East Fifth Street and the man who mows my yard mowed over the flags that mark the gas pipeline and water hook up lines. They will need to be marked again before the project can begin.

Case Date:

4/20/2023

Storm drain has been blocked and will cause excessive water pooling when it rains. This is on the north side of the house-5th Street.

Case Date:

5/9/2023

Cone and blocks are still in the storm drain on the north side of the house. This will cause pooling of water when it rains.

Case Date:

8/20/2025

There was a flood in this house in April of this year. We informed Orion as soon as we discovered that it was flooding. They came and claimed they resolved it by sucking up the water in the basement and dumping it for the sump pump to push it into the city sewer, and they set a dehumidifier that we did not provide. They said this issue was resolved, but there was still obvious water in the dry walls, and they did not address the leak at all. We made the leak abundantly clear. I showed them that I put tape over the leak to try to stop the water from coming in, and they left it there. It is still there to this day. The leak came from the block wall in the basement, and the water streamed throughout the unfinished section as well as into the finished bedroom. The water settled by the drain in the bedroom and the drain in the unfinished section. They saw all of this, and never came back to check for water in the dry wall or baseboards. This is as far as they went with this issue. We received no instructions for how to prevent mold from growing, and there was no concern expressed for this possibility although the pictures show that there was water seeping through the walls. Months later, we have discovered that there is now severe mold growth in the basement. It is on the doors, baseboards, ceilings, and personal items. The most severe portion of the basement affected by the mold is the bedroom. The unfinished section shows obvious signs of a leak in the drop ceiling due to water marks.There is also mold growth on the block wall. The bedroom also has water marks on the ceiling, and the use of a moisture detection device shows that there is moisture in the ceiling likely caused by a leak which was concealed by the drop ceiling. The moisture also reaches up 3 feet in the dry wall in the bedroom. The bathroom was not flooded as severely as the bedroom, so there is less mold growth, but there are still signs of mold in the baseboards where the water ran through to the lowest point which was the drain in the bedroom. By evaluating all of these factors, it is clear that it was not any environment issue that caused mold, rather it was the unresolved leak in the block wall, the leak hidden by the drop ceiling, and the unresolved issues from the flood such as the saturated drywall and baseboards. We would like to have a city code inspector come take a look at this and confirm these statements.

Case Date:

1/8/2018

Our water hasn't been working since Sunday. The employee who came out then said the pipe was frozen from meter to main and that a crew would be out. A crew has not been out today and I am trying to find out when one will be and when we can expect to have water on again.

Case Date:

10/29/2015

Storm ditch has lots of water in it, and plant life growing.Needs to be cleaned out.

Case Date:

1/28/2026

My roommate and I experienced sewage water expelled from our shower drain at our rental property managed by Granite Student Living on Saturday 1/24/26 when we tried to plunge a toilet. We have had three plumbing companies come out to inspect the line leading out of the house, and the conclusion is that the clay piping has been damaged/collapsed, and there may be further blockages that need the use of a high pressure water jet. We have been told water can slowly flow out of the house, but trying to send solid waste out of the property could cause a repeat of the original incident. Our management has been reluctant to assist us, meaning we have not had reliable access to a toilet on our property because it is the only bathroom. Granite management also informed us that they were unable to help because it was the entire street sewer main that collapsed, but after asking this to city utility maintenance, I was told that was not the issue. I'd like for the outside line to be inspected so our management company will either fix the issue or help find us temporary housing so we have reliable access to a bathroom.

Case Date:

3/26/2014

Significant water leakage from the water meter behind 108 N Union St. Water running down the driveway between 106 and 108. Please investigate urgently to insure that we aren't getting charged excessively for water usage.

Case Date:

11/14/2024

Tap water is very murky, reddish in color.