Case Date:

6/25/2014

Lisa left a voice message indicating Jaymar is the property manager for Sunflower Gardens HOA, just south of Summit Elementary School. They have a drainage ditch that's concrete and runs through their subdivision and with the bigger rains, it is spilling over and it happens so consistently. She wants the city to revisit it because when the subdivision was built it was part of the engineering process to figure out the size of the drainage ditch to be constructed. Linda Thompson in Planning told her to get with me or Phil because the water is spilling out and not contained by the ditch.

Case Date:

3/18/2014

There is an inordinate amount of water that comes off 2nd St in a big drain pipe and into the backyards. Her neighbor enclosed a drainage swale and the pipe is not deep enough and now pushes water onto a different location on her property. She said a guy from the City came out before and said what her neighbor did on his property was wrong and changed things. She has hired a contractor to try and fix her property so it doesn't go in her crawl space but wants the city to look at it because she isn't sure she can do these things and isn't sure she is responsible.

Case Date:

3/27/2015

Mr Richie left a voice message on 3/25/15 saying that in heavy rains, water rushes down Wylie and across Woodlawn and down his drive. At times it has gone into the basement. He said he is going to have his drive paved this year and he wants to know if a drain could be put in that would connect to the drain he says runs down the center of his drive.

Case Date:

3/1/2016

Ty left me a voice message indicating they were still having problems with water entering their building in the back alley and believed the Jordan Culvert reconstruction project from a few years ago was the cause.

Case Date:

9/14/2016

Ms Fulford left a voice message 8/22/16 indicating the neighbor to the north (521 N Dunn St) has a pump for a spring that shoots water out at least every few minutes and it's pointed toward her house and water has no where to go so just ponds.

Case Date:

8/5/2014

This was originally a trouble report left on T&D voice mail on 5/22/14. I visited the site on 5/23 and met with her husband. They have had storm water problems since they moved into the house in 1999. During heavy rain storms, the water flows over the drive and into the garage. They have tried different things and currently have to keep sand bags in front of the garage door but the water still sometimes goes over them.

Case Date:

4/4/2014

He has issues with water causing erosion in their backyard and wants to know what they're allowed to do re:drainage and where to route it.

Case Date:

7/27/2017

She represents the Woolery Mills HOA. Indicated the resident at 2416 Woolery Mill Dr had water in their crawlspace last weekend. They checked and found a drain not functioning and didn't know if it was City responsibility. She emailed pictures.

Case Date:

3/18/2014

She left a voice mail indicating her parents live at this address and have had problems with water damage and drainage for the last couple years. Water comes off neighbor's driveway and across road and down their driveway. She has pictures. She said she and her brother will be in town next week and want to try a resolve this issue. She wanted to know if she could send me pics, have someone look at it and let her know if it might be an issue with the road slope or if it's a private home issue. And if it is a private home issue, who she could call to help her fix it next week. She said she teaches so can't answer the phone but asked me to text her an email address so she could send the photos.

Case Date:

6/17/2014

Mr Garner called to report standing water and erosion in the creek behind his house. He said the culverts under the road are about 8" higher than the ground so water stands here. He thinks it needs to be filled in and more rock added.