Case Date:

12/12/2023

Near the southwest corner of Washington and Kirkwood, there's water running out of a "Water" cover.

Case Date:

12/28/2022

Where Hopewell and Habitat Street connect - There is water that is frozen all along the street. A main may have broken or it could be coming from the house at the corner W 8th and Hopewell.

Case Date:

1/9/2023

I have noticed water pooling around the fire hydrant located on Circle Drive and Southdowns for over a week. It doesn’t appear to be water draining from far away, but just around the fire hydrant.

Case Date:

12/15/2020

This property collects water in its basement, owner disposes of water by running a hose tube, to the property line, which causes soil erosion, utility pole erosion, and water on public sidewalk.

Case Date:

3/21/2023

As can be seen in the photo there are three dry creek beds (swales) feeding the area where the runoff water is pooling during a heavy rain fall. Cause of the pooling is the drain through a small ridge is eroded and clogged up. City needs to remedy this issue.

Case Date:

2/23/2022

At the dead-end of 13th Street where it does not connect with Madison Street, there appears to be no drainage route for water to leave. During rain, it ponds, blocking the sidewalk and the road. The pond remains well after the rain stops. Can some provision for drainage be provided?

Case Date:

7/8/2021

The swale to the west side of our home overfilled as storm water was backed up at the street drains which then flooded the window well to our basement on June 18-19. Although our yard is regularly flooded during heavy storms, the west swale was designed and dug by the City to carry excess water to the street. We believe this swale needs to be dug deeper and lined with rock to stop erosion from occurring to prevent future flooding of our basement. Please send an engineer to evaluate. This problem has been reported several times.

Case Date:

5/26/2022

Wet bottom retention pond damaged by beavers, dam eroded and may fail. Water pipe directed to the creek falls short of spilling into the creek by 15 feet and is eroding the bank and exposing 50% of fine-tree roots near the bank.

Case Date:

2/26/2020

I am a homeowner with storm drainage infrastructure running alongside and underneath my yard. The majority of the Cascade Neighborhood drains though here and the conduit along Skyline is crumbling and heavily damaged. This needs to be repaired in order to accommodate the volume of water now common in our storms. Further, I am concerned that the underground portion is compromised. I see several sinkholes in my yard from subsidence. There are actually two conduits running though - one from alongside my yard, and another that runs from across the street in my neighbors yard. Additionally, there was a portion of erosion along my back fenceline that had eroded around a city sewer access point. Since the city came to fill this, I have had flooding in my garage - correlated to this directly. I have owned my home for over 10 years and am noticing the impacts of hydrostatic pressure in my basement - am issue I’ve never had before. I am concerned that the many city lines that run though my yard are compromised- leading to this problem. I would greatly appreciate meeting with a utilities manager to discuss these issues and have a scope of these lines performed.

Case Date:

10/24/2021

two properties above us the road all the water on the road goes into the yard comes down toward are house crossing on road since it is all down hill into the neighbors beside us into my yard. it drains.in front of my garage and runs on my . about 3 to 4 inches of water on my side walk .side walk. also the road south of us also runs in neighbor east of my house also runs runs to my house. South of me there is a a large building about 40 feet long that doesn't have gutters it runs down across the road on neighbors which in turn runs toward my house. II have pictures to send in the mail which I wi8ll need to send you because I don't know how to send them in the mail. I have spent 400.00 to put a ridge to keep from running in my yard. I also had a drain dug in my drive about 4 feet from the fence running about 2 foot deep running toward the drain in the back of my house that cost me 650.00. I will write on the back of the picture that will explain what they are for when I send them thank you and I will write on the back . Also in front of garage my small car is on ramps so the water will not get my brake shoes wet and i have to not park my other car about7 feet from the garage so i can;t park a car behind my car. Thank you for taking the time to read John Arthur