Case Date:

11/8/2018

i live at 927 N Jackson St and we have no water pressure at all right now. It was working just fine earlier but now nothing.

Case Date:

12/18/2019

Hello, there appears to be a leak for a water line under the sidewalk located between 920 West Kirkwood and 924 West Kirwood. The leak is located directly south of a water meter vault. During the recent cold weather, the water is freezing and making it hazardous for pedestrians to cross. Thank You.

Case Date:

11/8/2018

Water outage. We are up to date on payments.

Case Date:

12/7/2019

I was billed for 3000 gallons of water in a month that I used less than 100. Both the meter and the next bill I received reflect this. I assumed I would be credited for the overpayment when the meter was checked again, but that did not happen.

Case Date:

6/27/2019

No water pressure

Case Date:

11/8/2018

Hello. The water pressure at my house has suddenly dropped by 2/3 over the last hour. All faucets are weak, which makes me think it is external to the house. I'm not sure if it is on your end or mine. How do I find out? Thanks!

Case Date:

11/8/2018

Very low water pressure on Cascades Ave. on NW side of town. No way to report it after hours

Case Date:

11/8/2018

Water pressure is unreasonably low.

Case Date:

6/10/2019

The storm pipe/drain does not appear to have sufficient capacity to handle flash flood events. Storm water from the neighborhood overflowed from the street, and then flowed across the neighbor's driveway and down the slope into our property, flooding our crawl space. Last night there was literally a small river of water running aside and into our house, moving so fast that I could not safely walk outside until the rain subsided. We need an engineer to evaluate the current drainage system, in particular the capacity of the storm pipe and culvert that runs directly between our property and the neighbor's. We can make some mitigating improvements on our own property, but we really are not equipped to handle the sheer volume of stormwater from the entire neighborhood during very heavy periods of rain like we saw last night. I took some videos during the flood that we can send as well.

Case Date:

11/8/2018

No water is coming out of any of our faucets. This was preceded by the sound of water rushing through all of our pipes. It sounded like draining. Our address is 909 N Maple St.