Case Date:

5/27/2020

No water.

Case Date:

5/4/2021

We heard a noise last night and thought it was our furnace making sounds. We turned off the furnace this morning and the noise still happened. We contacted our HVAC person and he went in the crawl space and turned off the water by the edge of the house. The noise stopped. He then went and checked all our spigots and didn't notice any leaking. He then went to the street and noticed that there was water running from the street spigot. He got a wrench and turned off the water from the street and there was water overflowing in the container. The water has been running for at least all night that we know of. We don't ever turn off the water from the street, so don't know what happened. Also, we do not want to be charged for this excess water that we never used. Thank you. I am not sure if this is in relation to the new build next to us at 1110 S. Covenanter Drive.

Case Date:

8/9/2023

Water meter cover is cracked and fallen into pit

Case Date:

9/13/2021

We have noticed that our water quality has been pretty awful the past couple of weeks. It tastes like algae/moldy and smells. We have never noticed our water quality this bad since we have lived in Bloomington the past 12 years and are concerned that there is something dangerously bad with our drinking water. Can this please be checked as we have residents who have health issues and don't need them to be aggravated due to bad water. Thank you.

Case Date:

9/1/2022

Our tap water has smelled and tasted like a pond for over a week. We’ve asked friends and it’s hit or miss who is having water problems but it’s all over the city.

Case Date:

4/27/2023

Water near hydrant all the time. Either slow leak or natural spring?

Case Date:

1/26/2024

The fiber optic guys are here AGAIN! The are digging and drilling through our property. They asked if they could take down some of our fence to do their work. They admit they are back because they did not do a good job BEFORE. Our issue - we are concerned of that these contractors will damage our property sewer and/or water lines and we will be the ones stuck to deal with the aftermath of repairs and expense of repairs. Issue 2 - We have no idea on how to communicate with these guys!! What are our RiGHTS! Can you guys help us out? We feel helpless!

Case Date:

3/11/2021

173337 Our case number was closed. We don't know how this happened without anyone contacting us. Today, Mar 11 the flooding began again and reached the side of our houses. The drainage is not able to carry this amount of water away and needs to be addressed. Please contact us. Thanks

Case Date:

6/24/2021

Hi, We know that this property has a new owner and was purchased earlier this year. Due to the storms on Friday night of last week...there is a lot of debris blocking the ditch and culvert. We are expecting rain again tomorrow and this weekend. Can the city contact the new owners to come and clean up their culvert and ditch along High street before the impending rains this weekend? This affects the whole neighborhood and will cause backups of water. Thank you.

Case Date:

6/29/2021

In 2019 we received a residential storm water grant to have a ditch at the back of our yard redone. It was done with large riprock. During the last big rainstorm large rocks were carried into the storm drain which could cause a clogging problem at the next big rainstorm. They are located at the drain in our neighbors yard at 1100 S. Nancy Street, as well as in the drain in the street. We need the rocks to replace them and repair the ditch as it drains 17 properties. Do not take the rocks away after removing them from the storm drains.