Case Date:

11/20/2016

Water meter leaking 780 s fieldstone blvd

Case Date:

7/10/2017

The lid to our water meter is not bolted down. while mowing last week, i stepped on the lid while turning the mower around and nearly fell in because it's not attached and was laying on top of the canister crooked. it appears to be very rusty. Please have someone check into this. I don't want the lid just sitting there unbolted. it's dangerous when someone steps on it the way it currently is.

Case Date:

9/22/2017

My water meter shows that I may have a leak. I would like someone to come and see if it is between my house and the meter or the meter and the road.

Case Date:

10/10/2017

To whom it may concern, I received a water bill that stated that my house used 15 units of water, when we average around 4 units. I called to discuss this bill and had an extremely poor experience. I was connected to a customer service representative, Laurie, who treated me very unprofessionally. As I was explaining my situation, Laurie devalued my statements, spoke over me, laughed at me, and negated everything that I said. To say that I am disappointed with the quality of service is an understatement. I have always had a positive experience with the City of Bloomington, however, this was an anomaly. I hope that the proper actions will be taken. Thank you.

Case Date:

10/15/2017

My roommates and I have discovered that there was a leak with one of our toilets which caused it to continously run. So after we received our first month water bill we noticed that the bill was outrageously high and we immediately called the landlord to fix the leak. Since there was a leak, I am requesting a water bill appeal form if possible. Thank you.

Case Date:

7/7/2016

Citizen (Mark Land) apparently contacted Utilities before but was not satisfied with the response-- he missed a water payment because he was on vacation and is upset that the situation cannot immediately be fixed. He already paid the past due balance, but water was shut off. He was told it could be turned back on by 6 or by tomorrow, and he just wants it on sooner rather than later. Call (812) 272-1500. The water is in his wife's name (Theresa Spano)

Case Date:

1/25/2013

water bubbling up out of round cover in street smith snd e Hagan st on ne corner

Case Date:

3/8/2013

Standing water for days after rain. Been a problem for over a year.

Case Date:

9/9/2013

Gaven Kelly called about low water pressure, thinks it is due to filter put in meter pit.

Case Date:

3/26/2014

Significant water leakage from the water meter behind 108 N Union St. Water running down the driveway between 106 and 108. Please investigate urgently to insure that we aren't getting charged excessively for water usage.