Sewage keeps backing up in our bathtub - smells terrible, toilet doesnt flush when this happens and cant be used. Standing water on the floor/carpet. These issues keep happening and the apartment complex says that they fix it and then it happens again. This time maintenance said it is an airconditioning unit. I can explain more if you can call me. Thank you!
Lack of hot water
No water
the street storm drain behind the Von Lee building was clogged on Friday night and Saturday morning 6-18 to 6-19-21. This caused water to not flow into the drain and considerable damage to cars and property in the surrounding area. On Saturday morning at around 7:30am I was able to unclog the drain. At the time water was up to just below my knee which is about 20 inches. A car was abandon by the drain and later towed by a local towing company. My property which is 507 east Kirkwood Ave. sustained damage as well as the IU business lobby just east of the drain in the von lee building. This drain should be change to a more clog proof type. This has happened in the past and will in the future
The water in this building has a very strong sewage smell. I understand hard water and mineral smell and taste but the smell of this water is concerning.
We were overcharged for water this month. The SA Customer Portal Dashboard says we consumed 1,774 gallons of water from August 2-September 1, and the bill claims we consumed 3,000 gallons.
Dear City, I need to have my water turned back on - today if possible. Thank you!
There is water leaking onto the street from the water line
SE corner of lot just west of alley and close to the sidewalk there is a medium-sized, water-meter pit that is uncovered. Lid is not around, apparently. Dangerous trip hazard at night, and animals could fall in.
111 N Dunn Street, West Wall water seepage into basement: Please assess, does this have chlorine, is it City water?