Case Date:

2/21/2016

Location 1008 E Thornton Dr.; Public safety/ traffic/ residential parking issue: Large amount of shoulder stone has eroded away due to to water run off from the street. Creating a large rut and beginning to undermine the edge of the steets pavement. (avg. 50'x1'x1') with the stone being washed towards Henderson St. then into the storm sewer system. This issue has been reported on multiple occasions over the last year by multiple residents.

Case Date:

1/15/2022

While constructing the Bike Path on the portion of E. Arden Drive to SE Park, crews did not remove the heavy mats blocking storm drains at the corners of S. Williams, Greenfield & Sycamore Courts. When heavy rains appear, water flows into E. Arden Drive, oftentimes ponding in low lying areas. People often drive too fast on that street, causing hazardous driving conditions should they loose control of their car.

Case Date:

10/12/2021

The sidewalk has a serious dip and all the water collects here when it rains, making it unpassable.

Case Date:

8/30/2023

Our toilet drains slowly. There is also a bubbling in the toilet when we run the water faucets in the powder room, the kitchen and upstairs. We noticed the problem with drainage on Monday August 28, and it has gotten worst since. There has been recent work on our easement to lay fiber lines. We are certain the issues for our toilet drainage are directly connected to the work done in the past few days. Please remedy our situation. We are not certain if we can run our showers and laundry due to the backup in our downstairs toilet.

Case Date:

1/26/2024

The fiber optic guys are here AGAIN! The are digging and drilling through our property. They asked if they could take down some of our fence to do their work. They admit they are back because they did not do a good job BEFORE. Our issue - we are concerned of that these contractors will damage our property sewer and/or water lines and we will be the ones stuck to deal with the aftermath of repairs and expense of repairs. Issue 2 - We have no idea on how to communicate with these guys!! What are our RiGHTS! Can you guys help us out? We feel helpless!