Case Date:

1/23/2018

Reported to Mike Carter via email 1/11/18. Reporting to uReport as well. FYI. With the new snow, it’s a lot easier to see where the leak is at. I hope you had a nice long weekend… Best, Rick On Jan 11, 2018, at 2:27 PM, Rick Birch Dietz wrote: Mike, here’s the scoop on the leak we discussed. Thanks! I live at 1500 E Maxwell Ln. I’m at the SE corner of Maxwell and Sheridan. There appears to be water pooling on east side of Sheridan near the western entrance to my driveway. I noticed ice here a few times last winter but thought it was just frozen road runoff and it wasn’t super cold last year so ice build-up wasn’t significant. But it’s been well below freezing and there shouldn’t be standing water. I didn’t observe anything like this in the spring, summer or fall. I assume there’s a small water line leak underground, perhaps underneath the road. The road is cracked along the edge so there may be some freeze/thaw going on. It doesn’t seem to be an emergency — the flow seems pretty minimal but it does generate some ice south of the wet area when below freezing. I wanted to report this now that I realize what is going on. I placed a stake with orange flagging tape in the area where it seems like water is coming to the surface. Thanks for looking into this. Thanks, R <IMG_4655.jpeg>

Case Date:

3/22/2017

Ms Dwyer contacted me last week and I met her at her house this morning. She is concerned about a sinkhole forming in her yard again and the amount of water that ponds on the south side of her house. This is a historical problem. We made some storm improvements in the alley east of her last year and hoped that would help solve some of her problems but she still has issues and would like to know what she can do. I told her I have asked our crews to video the storm sewer that runs along her yard to make sure the pipe is sound. I told her I would also check our sanitary sewer videos to make sure the sanitary sewer is sound. I explained I would be out of the office for about a week and would get back with her in a couple weeks to let her know what we have found.