Case Date:

2/8/2019

Yesterday, during the huge mid-day rainstorm, water came up through the floor drain in our basement at 2638 East Dekist Street. It had a sewage odor and was muddy looking and reached a level of about 4 inches, covering the entire floor and soaking everything. The basement toilet also had dirty water come into it. I called the city utilities hotline and reported the incident twice, speaking to the same person each time. The water receded after a couple hours. We have yet to assess the damage and start to clean up. Last year on 2/11/18 our basement toilet erupted (see case #163027). We had a plumber verify that the city sewer was the source of the issue. We did not claim any damages, yet the city did not reimburse us the cost of the plumbing assessment. We would appreciate someone responding to this current incident.

Case Date:

3/24/2020

Third year in a row (2/8/2018 # 163027, 2/8/2019 #167355), when the fatberg grows just downstream from me, the city delivers hundreds of gallons of sewage into my basement. This year was a new high water: 6-7 inches. It is sewer, not my house backing up... It is because of a flaw in the connections just downstream from me. The city has closed the previous reports as "Resolved" without my consent. This is obviously not resolved. I'd much rather have Bloomington spend money on fixing this, rather than attorney fees, but without quick resolution, this year, I will proceed.

Case Date:

9/15/2023

Water is running a reddish brown.

Case Date:

8/31/2022

For the past week, my water has been smelling moldy and tasting terrible. Is there a boil order I am not aware of? Thank you for any information you can give me. Sincerely, Diane Evans

Case Date:

7/1/2023

Storm sewers are blocked by debris on the streets causing water backup on the road. The street needs to be cleaned and debris removed from storm grates.

Case Date:

12/13/2023

Only three tenants at the location, but water usage is 11k gallons. I suspect some sort of water leak, as tenants aren’t taking 5 baths a day. Would like to get the water meter checked, if there’s no leak. I will also contact the rental agency. Let me know via email or call. Thank you.

Case Date:

1/17/2023

There was a leak over winter break in my son's rental house. The water bill was over 800 dollars. We would like to dispute this bill.

Case Date:

4/6/2024

Not sure this is city or homeowner issue. Pooling water in ROW. This is the downhill side of a driveway and instead of draining it fills up after each rain, since the roadside gutter has been filled in. There are other examples of this in Green Acres. Reporting it in case something can be done.

Case Date:

1/3/2021

The storm water drain located at the front of the house is flooding. I have cleaned the area, however its an issue in heavy rains. I have reported this issue previously as well. Appreciate if someone can come out and address the issue since its the only drain along the street. The drain is on the left side of the driveway. Thanks

Case Date:

1/25/2024

The asphalt on South Clark was recently repaired (I assume because of a recent water main break), and the new asphalt has sunk in somewhat. It's not clear that it's safe. This is on the street at the end of a driveway between 126 and 128 South Clark Street.