Case Date:

1/22/2024

Two trucks with power line workers drove up the alley directly adjacent to our residence, 409 E. University st to work on the power lines behind our house. During this process the covering to what we believe is our main water pipe was broken. We believe this because since then our water has not worked. They placed an orange cone on top of the hole and we assumed that the city would be informed of the issue but our water is still not working. All of our bills are and have always been paid so we know it hasn't bee turned off and now that temperatures are above freezing we know that it wasn't a frozen pipe as there is no flooding.

Case Date:

1/19/2024

During some construction of some sort, dealing with the power lines in the alley to the left of my house, the case must have been brittle and they broke the lid to the water mane. They put an orange traffic cone over the hole, but it did not help anything. Due to it being open to the elements. My water mane froze. Im not sure if there is anything that can be done. But if someone could come by, replace the cover, and fix the water issue, it would be very helpful. Due to this issue, we have no running water.

Case Date:

10/15/2023

Water bill doubled since last month and toilets are having low water pressure. Worried that there might be a water leak.

Case Date:

9/15/2023

My water bill seems higher than usual. Is there a way to check if I have a leak or issue with my meter?

Case Date:

9/7/2023

Water has been shut off because of large outstanding balance. This is a rental property and the landlord refuses to address the situation and tenant is left without water. The large outstanding balance is due to a water line break.

Case Date:

8/24/2023

Turn water on!! Property is being sold.

Case Date:

8/18/2023

My water utility bill has been paid and I still have yet to get my water cut on. It’s been two days now. Me and my roommates are in school and we are in need of washing ourselves and our clothes. Please make this an urgent matter. With kindness, AG

Case Date:

8/9/2023

Water meter cover is cracked and fallen into pit

Case Date:

7/4/2023

Fire hydrant has been hit and there’s leaving no water coming out

Case Date:

6/29/2023

Water pressure is minimal