Case Date:

7/6/2016

There is a large pothole on the road that continues to retain water after it gets wet. There is mud that collects in the area and creates problems.

Case Date:

11/20/2016

Water meter leaking 780 s fieldstone blvd

Case Date:

2/24/2017

I AM TRYING TO PAY MY WATER BILL, AS IT IS DUE TODAY, AND I CANNOT FIND THE EMAIL WITH MY ACCT# ON IT; I WOULD LIKE TO BE ABLE TO ACCESS MY ACCT# THROUGH YOUR SITE SOMEHOW AND AM NOT ABLE TO DO THAT; HOW DO I PAY MY BILL WITHOUT THAT ACCT#?

Case Date:

6/11/2018

Could your department please look into why Leonard Springs Rd always floods near the Van Buren Apartments. The ditches hold water and because the road dips in the same area the road is always flooded when it rains as well. Thank you Laura Lane

Case Date:

6/24/2020

Within the past week we noticed water pooling on the sidewalk by our mailbox. We haven't noticed a decrease in water pressure or any issues with the water in the house. The amount of water on the sidewalk goes up and down, but has been present each day since we noticed it.

Case Date:

6/27/2020

in cud a sac at end of drive 1337 & 1339 Hickory Grove lane the road lays in water an street is got holes an the sewer gets buried in heavy rain an people have drove over it

Case Date:

9/11/2020

We have no water.

Case Date:

2/14/2021

No water pressure throughout house including sinks, showers, toilets

Case Date:

2/15/2021

we have no water . pipes coming into the house is not frozen or broke

Case Date:

3/11/2021

Our backyard floods when we have heavy rain - totally normal. However, our setup to the city's storm drain is clearly not running properly. Water at the opening is nearly at a standstill. A city utility worker was out after the last large rainfall a few weeks ago and was at the manhole entrance point near the street. Within 25 minutes of them leaving, our drainage issue was solved and nearly all flooding issues were resolved. Is this runoff drain/storm drain not functioning properly or not always turned on?