Case Date:

6/27/2020

I accidentally ran over the water meter when I was mowing. It shattered the smart meter in the lid. It needs to be replaced.

Case Date:

2/4/2021

The Ferguson Crestmont Boys and Girls Club has lost all water pressure and ability to use bathrooms,sinks, etc.

Case Date:

2/4/2021

My water bill is has been going up for the past couple of months and has now doubled. The people who run our townhouse and found no leaks on our side so I was wondering if the city could check for leaks on there end.

Case Date:

2/10/2021

Same problem. 4th time in 3 months now. We have no water/water pressure

Case Date:

3/10/2021

Busted water line in meter box in ground

Case Date:

3/22/2021

5676 s handy road. Meter pit full of water and check for leak and put a raised on the meter put.

Case Date:

4/13/2021

This is a 3rd time this has been reported. We turned on the irrigation system for Brighton Pointe Sign today and it would appear there is a trickle on the city side of the meter. This needs to be fixed. At this point it does not seem to be registering as water used for Brighton but it should be fixed so as not to waste water. The leak is before the meter, maybe why the City didn’t locate it before? It isn’t making the meter run, but wasting water.

Case Date:

5/1/2021

Last year the water meter was replaced in the street on Eastside Drive. Since that time the water pressure in the house has decreased significantly. I have called numerous times for the utilities to come and fix the problem to no avail. I've received no response. Last week, we had a rental inspection at the house and was told the water pressure needed fixed in order to pass inspection. Is there anyone available that can look at the problem that is not in the house, but in the street? Help us please!!! Thank you!!!

Case Date:

5/4/2021

We heard a noise last night and thought it was our furnace making sounds. We turned off the furnace this morning and the noise still happened. We contacted our HVAC person and he went in the crawl space and turned off the water by the edge of the house. The noise stopped. He then went and checked all our spigots and didn't notice any leaking. He then went to the street and noticed that there was water running from the street spigot. He got a wrench and turned off the water from the street and there was water overflowing in the container. The water has been running for at least all night that we know of. We don't ever turn off the water from the street, so don't know what happened. Also, we do not want to be charged for this excess water that we never used. Thank you. I am not sure if this is in relation to the new build next to us at 1110 S. Covenanter Drive.

Case Date:

7/31/2021

Utilities initiated, but we have no water. 208 s. Jefferson, Bloomington