Case Date:

1/7/2023

Water pipe froze and busted over winter break. IU real estate said to let you know so adjustments can be made.

Case Date:

1/3/2023

water meter at 1003 n madison (my neighbor) lost its antenna hat, i think from snow clearance activities. since its actually in the sidewalk, it sees more abuse than a lot of others. I've noticed all-plastic lids on some around town so i figure you guys must have a procedure for this sort of location. just wanted to let you know before it gets super cold again. thanks!

Case Date:

1/3/2023

We are in parkview apartments at 1700 N Walnut Street. There is no hot water since about 10 days. There is no heating since a week. And from two days, there is not even water. We called and contacted the property management many times, and each they say that the issue will fixed within a day or two. They have broken boilers as shown in the pictures and they are not putting appropriate effort to fix them, or even better, replace them with new ones since they are very old. Yesterday they tried to fix them and all apartments in the building ended up with no water at all. We need immediate action from your side to get the management working on these issues. The apartments are managed by varsity properties in Bloomington Indiana

Case Date:

12/31/2022

Water main break? 602 S Ravencrest, 47401

Case Date:

12/31/2022

I think the water main in front of 2700 S Banta is ruptured - there is water coming out of the cracks in the street and its not snow melt/runoff. A section of the main was replaced a few weeks ago about 50ft south of where this new leak is.

Case Date:

12/31/2022

Low water pressure. Also neighbor at 1668 N Russell has same issue

Case Date:

12/29/2022

I wish to file a request to the Utilities Dept. to survey the water main line servicing my home and the homes on E. Longview Ave. After two water main breaks in the past thirty days, I believe it would be prudent to survey the line for potential replacement or upgrade as necessary. I understand this survey may take time to allow staff to develop a plan. I hope that you might have equipment to survey to determine if there may be more weaknesses in the line or that a span of the line ought to be replaced. I would guess after two breaks, this request for survey might already be on your to do list at least for Spring 2023. Thank you -

Case Date:

12/29/2022

Water is bubbling up in front yard.

Case Date:

12/29/2022

I have had no hot water in my apartment for four days. On day 2, I called and reported it -as well as submit a written maintenance request - and was told the issue would be fixed either the same day or the next but no one came to fix it and the issue still persists.

Case Date:

12/29/2022

I paid my water bill before the date it was due. However, the water stopped running today. It was running fine yesterday, and I’m not sure what happened.