Case Date:

11/25/2022

Water Main has broken and is poring water into our drainage ditch

Case Date:

11/23/2022

Very low water pressure suddenly at about 3pm throughout the house. Rumbling in the pipes. Noise at the input pipe in the basement. Goes down when I close the valve though I still feel it on the input side of the valve. Date: 11-23-22. Probably not our house only. Will be a problem for Thanksgiving if it persists.

Case Date:

11/17/2022

We received a note on our door concerning higher than usual water usage. We have checked toilets, indoor and outdoor faucets and see nothing suspicious. We need someone to check for any service line leaks please. Thank you!

Case Date:

11/17/2022

Water shut off cover a wreck. Needs adjustment

Case Date:

11/7/2022

I have issues with a leak in my underground water pipes that I am trying to have addressed but the # on the meter for amount of water is still pretty high, I would like someone to come look at my meter and the leak

Case Date:

10/28/2022

Continuous water link in alley behind 324 E 2nd Street

Case Date:

10/26/2022

Water line repair west of our house; the entire pod of mailboxes was removed. How should we get our mail?

Case Date:

10/23/2022

Very low water pressure. My neighbor is having same issue.

Case Date:

10/12/2022

I came home from being gone for almost 10 days. I noticed my water hose connected to my house had burst and the water was running out full force. It seems like it had been on for some time too. I am very worried about the usage amount. Is there anything that can be done since this is not my fault such as even sewar charge reductions? Are you able to see how much was used?

Case Date:

10/6/2022

A contractor (5 Star Electric, hired by Duke Energy) for fixing a power line to the city light in front of my house broke the main water supply pipe on Aug 23, 2022. They fixed it, but the water has been leaking since then. After closing the main water valve in the house, the water meter number goes up slowly.