Case Date:

5/4/2021

We heard a noise last night and thought it was our furnace making sounds. We turned off the furnace this morning and the noise still happened. We contacted our HVAC person and he went in the crawl space and turned off the water by the edge of the house. The noise stopped. He then went and checked all our spigots and didn't notice any leaking. He then went to the street and noticed that there was water running from the street spigot. He got a wrench and turned off the water from the street and there was water overflowing in the container. The water has been running for at least all night that we know of. We don't ever turn off the water from the street, so don't know what happened. Also, we do not want to be charged for this excess water that we never used. Thank you. I am not sure if this is in relation to the new build next to us at 1110 S. Covenanter Drive.

Case Date:

7/31/2021

Utilities initiated, but we have no water. 208 s. Jefferson, Bloomington

Case Date:

8/10/2021

Loss of water pressure

Case Date:

11/8/2021

Fess Ave, between 2nd and University. There is a water meter cover that has been dislodged and is open, creating a risk of injury if stepped in. The leaves are partially hiding it from view. East side of the street.

Case Date:

2/11/2022

My water usage increased 500% in January and February and I think there is a leak. This happened once before about a year ago and the fixed.

Case Date:

3/10/2022

No water at all in entire house as of this morning. My bill is paid

Case Date:

4/21/2022

I don't know if this is a problem or not. The water meter pit/hole in my backyard always has a puddle on top of it. I haven't tried to open the lid to see if the hole is full of water. I don't see it flowing under the fence into the parking lot. Do you have an explanation or will you investigate? Thanks Rich

Case Date:

5/22/2022

Mowing service hit the water meter with the mower on 5/22/22. Needs to be replaced.

Case Date:

5/22/2022

Hello, our water flow has been about halved in the past month. It is most noticeable in the kitchen. What can be done in this situation?

Case Date:

9/8/2020

Water meter issues, water read out is high. Concerned about adjacent tree in yard interfering with Pipes, not a City tree.