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City of Bloomington, Indiana

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closed #99485

Water Utility Billing Problems

4388 W STATE ROAD 46

Case Date:
9/15/2004

Letter from Fice President of Wapehani Hills Apts. requested hearing before USB Admin. Subcommittee re. "extremely high water bill." Will schedule meeting and advise customer of date, time, and location.

closed #171174

Water Utility Billing Problems

4634 E Falls Creek DR

Case Date:
12/9/2019

My water Utilization is up by a factor of 4 from past months. There is nothing that we are doing to dramatically increase water use. Either past or current metering is in error or there is some kind of major unknown usage.

closed #167058

Water Utility Billing Problems

501 N Morton ST

Case Date:
1/13/2019

Please say you will discontinue your current practice of "estimating" costs. For me, for two months in a row, the winter estimations are more than six times my historical average. I use water for sprinklers in the summer, not the winter. I use 3 to 4 units in the winter, but I'm being charged for 15. Please stop that practice.

closed #161562

Water Utility Billing Problems

512 E 15th ST

Case Date:
10/15/2017

My roommates and I have discovered that there was a leak with one of our toilets which caused it to continously run. So after we received our first month water bill we noticed that the bill was outrageously high and we immediately called the landlord to fix the leak. Since there was a leak, I am requesting a water bill appeal form if possible. Thank you.

closed #119832

Water Utility Billing Problems

512 W Ralston DR

Case Date:
3/28/1997

SHE CALLED ON 3-28-97 TO COMPLAIN ABOUT BEING BILLED TWICE THE NUMBER OF GALLONS OF WATER MORE THAN SHE HAS BEEN PREVIOUSLY BILLED SINCE SHE HAS LIVED AT THIS ADDRESS.

closed #148183

Water Utility Billing Problems

538-598 West Amaryllis Drive

Case Date:
9/8/2015

Would like to know when water bill is due. I have not received any notice yet.

closed #40020

Water Utility Billing Problems

5475 S Fairfax RD

Case Date:
8/5/2003

Customer was very upset that his water usage has increased so dramatically. I explained the usage period, insp. results, etc. He was insistent that the changing of the meter had damaged his toilet (by allowing air to get into the lines). He stated that he planned to contact his atty. I referred him to Risk Mgmt. He did not wish to listen to any explanation regarding his usage. I printed out his account history and meter readings for him. I also contacted Ed S. regarding this matter.

closed #173806

Water Utility Billing Problems

5515 S Old State Rd 37, Bloomington, IN 47403, USA

Case Date:
9/25/2020

drainage needs to be cleaned out so water can drain

closed #171004

Water Utility Billing Problems

5688 W Tensleep Rd, Bloomington, Indiana, 47403

Case Date:
11/19/2019

Our CBU water bill was incorrect for the month of November.

closed #170986

Water Utility Billing Problems

5788 W Daffodil CT

Case Date:
11/17/2019

My water bill was 37.71 last month and has increased to 96.47 this month. My account # 49928-002