Case Date:

1/25/2017

We had our basement flood (wet carpet in half the basement) on January 20, 2017 without any previous sign of leakage on that side of the house. The source of the water is unclear, but I'm wondering if the home (built ca. 1973) has a footer drain connected to the storm drain. Kevin Potter is coming out to inspect for structural damage at 2 pm today (1/25/17) The city storm drain was updated within the past two years with the new pipe starting at the down-slope corner of our property. The neighbor two houses up-slope from us discharges a lot of water from his property and had excavation work done near the end of his french drain on the 18th or 19th. Part of this work involved off and onloading a sizeable backhoe in front of our driveway near where the old and new drain pipe would be joined. I'm not sure what work the neighbor had done. In addition to his drainage, the neighbor immediately down slope from us was also draining his pool into the storm drain on what had been a very rainy week. Is it possible to send a city employee out to see whether some combination of these activities has caused the drainage system to fail or otherwise backflow into our house? Thanks!

Case Date:

5/20/2017

The storm drain between 1019 and 1017 w 6th st isn't draining. Water is flowing on top of it.

Case Date:

8/15/2017

There is standing water in the storm drain directly to the north of 1308 S Palmer's driveway. It has not rained in over a week, so I that assume the drain is clogged. Attached photo is the reflection in the water when looking down into drain.

Case Date:

10/24/2017

Our community has a broken storm drain that needs repair. It is located at the end of W. 12th St cul-de-sac and is supposed to run down the hill on city property between mine and my neighbors houses to N. Orris Dr through underground pipes. However, it just sprays out near the top of the hill from a broken pipe down the rocky hillside and through the dirt and straw (recently put there by the city (Adam Wason after the stairs and path were removed), creating a mess. Furthermore, a lot of that polluted water floods mine and my neighbors properties. Due to the lack of rain, this has not become a big issue but since we are moving into a wetter season, we are driven to get this problem resolved ASAP.

Case Date:

5/31/2018

The storm drain at S Olive and E Hillside should be remedied. It is located at the bottom of a hill and gravel driveways uphill have gravel running down the street in heavy rains. There is so much gravel built up that weeds are growing around the stop sign and around the drain. Now, during a heavy rain, water cannot get to the drain and backs up into our driveway and gets close to the garage. This has consistently been an issue for years. Please remove the gravel and help us with a solution to keep this area clean.

Case Date:

5/31/2018

The storm drain at S Olive and E Hillside should be remedied. It is located at the bottom of a hill and gravel driveways uphill have gravel running down the street in heavy rains. There is so much gravel built up that weeds are growing around the stop sign and around the drain. Now, during a heavy rain, water cannot get to the drain and backs up into our driveway and gets close to the garage. This has consistently been an issue for years. Please remove the gravel and help us with a solution to keep this area clean.

Case Date:

5/31/2018

The storm drain at S Olive and E Hillside needs maintenance. It is located at the bottom of a hill and gravel driveways uphill have gravel running down the street in heavy rains. There is so much gravel built up that weeds are growing around the stop sign and around the drain. Now, during a heavy rain, water cannot get to the drain and backs up into our driveway and gets close to the garage. This has consistently been an issue for years. Please remove the gravel and help us with a solution to keep this area clean.

Case Date:

5/31/2018

The storm drain at S Olive and E Hillside needs maintenance. It is located at the bottom of a hill and gravel driveways uphill have gravel running down the street in heavy rains. There is so much gravel built up that weeds are growing around the stop sign and around the drain. Now, during a heavy rain, water cannot get to the drain and backs up into our driveway and gets close to the garage. This has consistently been an issue for years. Please remove the gravel and help us with a solution to keep this area clean.

Case Date:

6/4/2018

We have city built ditches/basin along the streets for rainwater drainage in the area. I recently noticed there is a big hole in the middle of the ditch, lots of the water goes into that hole when it rains, looks like it keeps getting worse. Can you send someone to take a look, and get the hole patched please? It's near the small bridge cross the ditch right by our front lawn, the address is 1002 S Hawthorne Dr. You can reach me either by email or phone. Thank you.

Case Date:

6/21/2018

I don't know if this is a city, IU, or even state issue, but the storm sewer just north of the entrance to the IU Outdoor Pool on Fee Lane is completely clogged. This creates a pool of standing water that covers the east sidewalk and part of the road. It's a possible breading ground for mosquitos. It also forces pedestrians to walk on the road since the west sidewalk is closed due to construction.