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City of Bloomington, Indiana

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closed #166146

Water Utility Billing Problems

320 W 8th ST

Case Date:
10/6/2018

We have recently purchased the home at 835 Sheridan Dr. Bloomington. I would like to pay the water bill for this online as we are not fully moved there yet. I can't find my account number anywhere on any of the emails that you have sent me. Please let me know the account number so that I can pay this bill. thanks, Carl & Connie Johnson

closed #166089

Drainage or Runoff

Case Date:
10/2/2018

Good Morning, I called on Saturday night and spoke to someone, did not get their name, via the emergency number. He recommended I contact CBU on monday but I did not get to it until this morning. Situation is this: 6:15pm - My son and friend are playing near the creek/drainage ditch between Elliston Drive and E Dunstan. All of a sudden a big wash of water comes running down the ditch and proceeded to run for about 2 hours. Could be 3-6" deep roughly, best estimate. I called in and gentleman I spoke with asked that I take a video, which I did and can provide. I traced it back to a culvert outlet which was coming from Allendale. Looked in the inlets on Allendale and could see water was coming from the north and S. Dunstan. I walked up and could see evidence of water dripping from a truck (similar to the drips off the garbage truck). The drip path got bigger and wider until I saw water spill surrounding the top of a manhole in the middle of S. Dunstan at the dead end. I did also notice that there is a storm pond that was half full of water in the Acadia Court apartments. I do not recall enough recent rain to have filled that pond but it looked almost recently drained but hard to say. That's the story. I wanted to report because it seemed an odd time and weather for this to be happening. The water seemed odorless and in hindsight I wish I had got a sample. There may still be some pools with water if you want to investigate. The attached map shows the rough path and the smaller circle to the north is the manhole and the larger the detention pond behind the apartments. The smaller circle to the south is the culvert pipe outlet.

closed #166088

Drainage or Runoff

Case Date:
10/2/2018

Good Morning, I called on Saturday night and spoke to someone, did not get their name, via the emergency number. He recommended I contact CBU on monday but I did not get to it until this morning. Situation is this: 6:15pm - My son and friend are playing near the creek/drainage ditch between Elliston Drive and E Dunstan. All of a sudden a big wash of water comes running down the ditch and proceeded to run for about 2 hours. Could be 3-6" deep roughly, best estimate. I called in and gentleman I spoke with asked that I take a video, which I did and can provide. I traced it back to a culvert outlet which was coming from Allendale. Looked in the inlets on Allendale and could see water was coming from the north and S. Dunstan. I walked up and could see evidence of water dripping from a truck (similar to the drips off the garbage truck). The drip path got bigger and wider until I saw water spill surrounding the top of a manhole in the middle of S. Dunstan at the dead end. I did also notice that there is a storm pond that was half full of water in the Acadia Court apartments. I do not recall enough recent rain to have filled that pond but it looked almost recently drained but hard to say. That's the story. I wanted to report because it seemed an odd time and weather for this to be happening. The water seemed odorless and in hindsight I wish I had got a sample. There may still be some pools with water if you want to investigate. The attached map shows the rough path and the smaller circle to the north is the manhole and the larger the detention pond behind the apartments. The smaller circle to the south is the culvert pipe outlet.

closed #166075

Drainage or Runoff

711 W Graham DR

Case Date:
10/1/2018

Water runoff is still an issue. I have reported this before and it is causing damage to my yard and basement. This area really needs a sidewalk or curb with storm drains.

closed #166034

Unsafe Buildings

Case Date:
9/25/2018

I am writing to report water leaking lead to flooding, mold and mushroom in the Unit 131, 1150 S. Clarizz Blvd., the Monroe. We had water flooding in living room, bathroom, and kitchen since we moved in around 17 August. We reported it. The maintenance came a few time to dry the floor in the first two weeks. The third week, mold and mushroom grew out in the bathroom, living room and kitchen. During that time, HAND happened to inspect the Monroe. The Monroe painted all the molded places and changed the broken air-condiner. But after passing HAND's inspection, they didnot try to fix the root cause of the water leaking and mold. Now, new mold is coming out in my bedroom. So, we believe they only used paint to cover the mold come out. But didnot treat the mold in the war and under the floor. Last time, they treated the mold with big fan which blew the contaminated air from air-conditioner room into the living room and our bed rooms. I got burning nose and lung. I was diagnosed with Rhinitis. Doctor said it is bad for the lung if I am continue to expose to that environment. I have been complaining about the bad ventilation and mold in my room which cause me difficulties of breath and coughing to the Monroe. But they have been very irresponsible. Also there were mold in the air-condioner room and ventilation system. The air blow out from the vent blacked my walls too.

closed #166026

Water Utility Billing Problems

Case Date:
9/24/2018

My name is Brynn and I live in the Regency Court apartment complex. I am signed up through the City of Bloomington to pay our water and sewage bills, but we have been moved in for over 2 months and have not yet received a bill. We just are wondering when we will receive that, and want to make sure that we have not missed any! Thanks!

closed #166024

Water Utility Billing Problems

Case Date:
9/24/2018

1301 S. Walnut St. The meter reading person reported that current usage was 10,000 gallons. There are no drips or running toilets at the property. City crews did do major work in front of the property recently - is it possible that the recent work impacted the sewer water?

closed #165990

Potholes, Other Street Repair

Case Date:
9/20/2018

E First near the intersection with Highland. Water valve that could use a little asphalt to smooth it out?

closed #165989

Potholes, Other Street Repair

Case Date:
9/20/2018

E First Street, near the intersection with Highland. Has this water valve lost its cover? Not pleasant if you ride over it on your bike.

closed #165957

Parks & Playgrounds

Case Date:
9/17/2018

Many of humans at the Ferguson Dog Park do not know how to use the T-valve to turn on the water, or that spray will cool and clean their dog. Please post instructions, or use a magic marker to point the way.